Katelin Rollins
Greeley,CO
Summary
Diligent and detail-oriented lending specialist with 7 years of experience in remote settings, utilizing expertise in loan origination, underwriting, and risk management. Proficient in operating systems and software, with a strong focus on member service and compliance. Proven ability to lead and train others, with experience in leadership roles. Possesses a high school diploma and holds a MLO License.
Overview
11
11
years of professional experience
1
1
Certification
Work History
LENDING SPECIALIST
CREDIT UNION OF COLORADO
02.2017 - 10.2024
- Over 4 years remote experience
- Knowledgeable with operating systems Xcel, Microsoft, Outlook
- Demonstrate flexibility in assuming a variety of roles and responsibilities including, but not limited to; new accounts, consumer and mortgage loans, business accounts, IRA, and HSA's
- Demonstrate superior member service, accuracy, and member focused behaviors
- Provide deposit, consumer and mortgage loan, and money management services to members
- Assume responsibility for personal and professional development through training, collaboration, and teamwork
- Comply with NCUA requirements current registration in compliance with the SAFE Act
- Adhere to all Federal and State laws and regulations applicable to the credit union, including the Bank Secrecy Act and OFAC
- Experience with virtual appointments
- Experience in leadership role as an On The Job Trainer
- Maintained compliance with all regulatory standards, ensuring the accuracy of loan documentation and processes
- Streamlined loan approval process for increased efficiency in the lending department
- Developed comprehensive risk assessments to minimize potential losses and maintain profitability
- Optimized underwriting processes for quicker loan approvals and enhanced customer experience.
LINE SUPERVISOR
QDOBA
03.2015 - 02.2017
- Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper
- Communicate with customers regarding orders, comments, and complaints
- Developed comprehensive training programs for new hires to ensure rapid onboarding and acclimation to company culture and procedures.
SHIFT SUPERVISOR
KFC A&W
08.2013 - 01.2015
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Interpret specifications, job orders, and company policies and procedures for workers.
Education
High School Diploma - undefined
GREELEY EVANS ALTERNATIVE PROGRAM
Greeley, CO06.2006
Skills
- Self Motivated
- Loan Origination
- Real Estate Financing
- Operational Efficiency
- Loan Documentation
- Credit analysis
- Collateral Evaluation
- Industry Networking
- Debt Restructuring
- Excellent de-escalation
- Goal Oriented
- Analytical Skills
Certification
- MLO
- Resident Producer (Credit)
- Legal Documentation Certification
- State of Colorado Notary
- Lending Authority
Timeline
LENDING SPECIALIST
CREDIT UNION OF COLORADO
02.2017 - 10.2024
LINE SUPERVISOR
QDOBA
03.2015 - 02.2017
SHIFT SUPERVISOR
KFC A&W
08.2013 - 01.2015
High School Diploma - undefined
GREELEY EVANS ALTERNATIVE PROGRAM
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