ADAMA LEWIS

• Managed a portfolio of single and multi-family rental homes, handling all aspects of leasing, maintenance coordination, tenant relations, and property upkeep.
• Marketed rental properties through MLS, online platforms, and social media to attract qualified tenants and reduce vacancy times.
• Conducted property showings, screened applicants, and processed lease agreements in accordance with Fair Housing guidelines.
• Used Yardi and/or other management software to track rent payments, maintenance requests, and financial records.
• Coordinated repairs and maintenance with vendors, ensuring timely and cost-effective service.
• Conducted regular property inspections to ensure compliance with lease terms and property standards.
• Managed rent collection, non-payment notices, lease violations and tenant eviction process from start to finish, ensuring full compliance with local and state landlord-tenant laws.
• Oversaw the full move-out process, including final inspections, security deposit assessments, and documentation of property condition.
• Coordinated and scheduled make-ready work such as cleaning, repairs, painting, and vendor services to ensure units were ready for new occupancy on time.
• Provided excellent customer service and clear communication to build strong relationships with tenants, owners, and clients.
• Maintained all necessary documentation, contracts, and disclosures in accordance with state regulations and real estate law.

• Drafted and processed contracts for the Approved Automotive Repair Department.
• Compiled and submitted payment reimbursement forms for AAA members and contract service providers.
• Managed multiple tasks efficiently, and met deadlines consistently, while staying organized.
• Worked independently and collaboratively within a team environment.
• Arranged and coordinated travel plans for staff members.
• Monitored and maintained the inventory of office equipment and supplies.
• Organized and managed the monthly calendar for the Automotive Services Manager.
• Planned and executed special events as required.
• Handled incoming telephone calls and responded to emails promptly and professionally.
• Developed and updated documents using Word, Excel, PowerPoint, and Visio.
• Effectively prioritized and managed shifting tasks, ensuring accurate and timely deliverables.

• Provide exceptional customer service to prospective residents, residents and vendors
• Understand and explain the TAA Lease Contract, addendums and review policies
• Ensure all units are in optimal condition
• Prepare move-in packets and coordinate move-in process with all future residents
• Prepare paperwork for move-ins in a timely manner and in accordance with policy
• Distribute and follow up with renewals
• Enter activity into Yardi including phone calls, site visits, and renter’s insurance policies
• Collaborate with colleagues to create and distribute marketing
• Create effective and efficient ways to market the property and track source
• Coordinate, market and execute resident activities
• Maintain a positive relationship with all residents and team members
• Walk the property at least once a day to ensure a strong curb appeal
• Meet leasing goals and property objectives
• Maintain current knowledge of comps and market trends

Perform other duties assigned