Adamaris Carrasco
Oklahoma City
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring six years of relevant work experience to a team. Looking for a company to set down roots to allow career and personal growth.
Overview
7
7
years of professional experience
Work History
Certified Application Counselor
Variety Care
04.2024 - Current
- Maintained records of transactions in dashboard and shared reports with team members and management.
- Responded to member or group questions and verified enrollment status.
- Reconciled discrepancies, analyzing transactional data and submitting retroactive changes.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with completion of applications and paperwork.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Patient Service Representative
Variety Care
04.2022 - 04.2024
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Maintained confidentiality of information regarding clients and company.
- Handled assignments independently with good judgement and critical thinking skills.
Optometrist Assistant
Jones Eyecare Associates
02.2020 - 06.2021
- Performed technical workups, patient interviews and special testing
- Managed administrative duties with phone reception, appointment scheduling and payment processing
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions
- Collected and documented patient medical information such as blood pressure and weight
- Communicated with patients regarding follow-up care, procedures, changes in schedule, symptoms
- Performed patient registration tasks to include entering patient demographic and insurance information into practice management system
Underwriter
COAST TO COAST MOTORS
08.2019 - 01.2020
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
Sales Representative
Old Navy
04.2018 - 04.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High school diploma -
Seeworth Academy
Skills
- Bilingual - Spanish and English
- Notary Public
- Medical Billing
- Office Administration
- Exceptional Customer Service
- HIPAA Compliance
- Time Management
- Microsoft Office Suite
- Critical Thinking
- Teamwork and Collaboration
- Data entry proficiency
- Advocacy and counseling
- Attention to detail
- Reliability
- Policy interpretation
- Adaptability and flexibility
Timeline
Certified Application Counselor
Variety Care
04.2024 - Current
Patient Service Representative
Variety Care
04.2022 - 04.2024
Optometrist Assistant
Jones Eyecare Associates
02.2020 - 06.2021
Underwriter
COAST TO COAST MOTORS
08.2019 - 01.2020
Sales Representative
Old Navy
04.2018 - 04.2019
High school diploma -
Seeworth Academy
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