Adamaris Esquivel
Bellingham
Summary
Dedicated banking professional with over four years of customer service and financial transaction experience in a fast-paced environment. Skilled in cash handling, account maintenance, regulatory compliance, and relationship building. Recognized for delivering exceptional customer service, resolving complex account issues, and maintaining accuracy while handling confidential financial information.
Overview
6
6
years of professional experience
Work History
Senior Customer Service Representative
Peoples Bank
Bellingham
10.2020 - Current
- Accurately processing a wide range of transactions including checking, savings, loan and CD accounts.
- Skillfully addresses customer inquiries regarding debit cards, research requests.
- Developed strong relationships with customers by providing exceptional customer service.
- Processed cashier's checks, wire transfers, and other financial transactions.
- Answer questions regarding transactions, Online Banking, Disputes, etc.
- Managed incoming calls from customers while providing exceptional service.
- Facilitated communication between customers and various bank departments.
- Assisted with ATM balancing, vault operations, and branch opening and closing procedures.
- Support colleagues with customer issue resolution with a calm, solution-based approach.
- Recognized top SBL referral partner Q1 2026
Education
High School Diploma -
Squalicum High School
Bellingham, WA06-2021
Skills
- Customer Service Excellence
- Bilingual; Spanish & English
- Effective communication
- Attention to detail
- Microsoft Office (Word & Excel)
- Organizational Skills
- Adaptability
- Cash handling & Balancing
- Vault & ATM operations
- Team collaboration
Timeline
Senior Customer Service Representative
Peoples Bank
10.2020 - Current
High School Diploma -
Squalicum High School