Adamaris Munoz
Odessa,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
HR Assistant
Phoenix Energy Services LLC
01.2024 - Current
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Front Desk Receptionist
Pete S Auto Sales LLC
12.2022 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Sales Associate
El Rancho Boots
06.2022 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Odessa High School
Odessa, TX05.2022
Skills
- Record preparation
- File Maintenance
- Employee Relations
- Payroll Administration
- New employee onboarding
- Human resources records
- Microsoft Office
- Organizational Skills
- Excellent Communication
- Task Prioritization
- Applicant Tracking Systems ATS
- Multitasking
- Mail Sorting
- Office Organization
- Cash Handling
- Sales Development
- Inventory Control
- Product Sales
Languages
Spanish
Native or Bilingual
Timeline
HR Assistant
Phoenix Energy Services LLC
01.2024 - Current
Front Desk Receptionist
Pete S Auto Sales LLC
12.2022 - 12.2023
Sales Associate
El Rancho Boots
06.2022 - 12.2022
High School Diploma -
Odessa High School
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