Adaptable candidate with background in payroll processing and administrative support. Skilled at maintaining employee records and payroll documents, providing customer service, and verifying data accuracy. Strong track record of meeting deadlines and increasing efficiency in payroll systems.
Overview
10
10
years of professional experience
Work History
Payroll Clerk
Chase Chevrolet Co Inc
01.2022 - Current
Processed payroll for over 600 employees in a timely manner, ensuring accuracy and compliance with applicable laws and regulations
Researched discrepancies between payroll records and employee time sheets
Ensured compliance with federal, state, local and company policies regarding wages and taxes
Worked closely with management team on special projects related to payroll operations
Created detailed process documentation for internal use within the Payroll Department
Reviewed new hire paperwork for accuracy prior to entering into system for processing
Advised managers on payroll related topics such as salary increases, overtime rules
Coordinated with Human Resources department to ensure proper documentation is completed before processing paycheck changes.
Office Manager
Gm Lath And Plaster
02.2020 - Current
Resolved customer inquiries and complaints with timeliness and professionalism
Supervised administrative staff, driving front office operations and continuous workflow
Processed payrolls on a biweekly basis using accounting software
Assisted with the development of marketing and promotional materials
Optimized office policies, meeting internal needs while upholding organizational standards
Created and reviewed schedules, maintaining staffing levels to meet service goals
Assisted in recruiting, onboarding and training new employees
Coordinated with vendors to purchase necessary supplies in a timely manner.
Accounts Payable Specialist
Chase Chevrolet Co Inc
01.2018 - Current
Verified invoices for proper receiving approval, purchasing authority and appropriate supporting documentation
Prepared 1099 forms at the end of each fiscal year for submission to the IRS
Ensured that invoice submissions were in compliance with company requirements
Accurately entered data into accounting software to ensure accuracy of financial records
Performed research on suppliers' billing errors or discrepancies in order to resolve issues quickly and efficiently
Prepared and processed accounts payable reports and vendor check runs
Served as primary contact regarding accounts payable and petty cash handling procedures
Proficiently maintained and reconciled vendor accounts, processed payments in a timely manner, and resolved discrepancies.
Accounts Receivable Clerk
Chase Chevrolet Co Inc
01.2018 - Current
Followed up on delinquent accounts in accordance with company policies and procedures
Managed collections process for past due invoices using telephone calls, emails, letters
Ensured compliance with company policies and procedures as well as applicable regulations
Researched and corrected errors related to misapplied payments or credits
Applied customer payments correctly to appropriate accounts
Maintained customer accounts, reconciled statements and resolved discrepancies
Assisted customers with inquiries regarding billing or account status
Prepared daily deposits for processing by the bank
Collaborated with other departments to resolve invoice discrepancies and disputes.
Customer Service Representative
Restoration Hardware
01.2021 - 01.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Teacher Assistant
St. Luke's Catholic Church CCE
06.2014 - 05.2016
Assisted teachers in developing effective lesson plans and instructional materials to meet the needs of all students
Participated in in-service training, staff meetings and other activities to facilitate professional development
Prepared classroom for daily lessons and cleaned and organized between classes
Organized field trips to engage students in learning outside of the traditional school setting
Collaborated with teachers, parents, administrators, and other staff members to ensure that each student's educational goals were met
Identified student challenges and discussed corrective actions with lead teacher
Helped to explain assignments and test instructions to boost student comprehension.
Education
Associate In Arts (A.A.) In Early Childhood Education (AECE) - Candidate
San Joaquin Delta College
Stockton, CA
06.2025
Associate In Arts (A.A.) In Business - Candidate
San Joaquin Delta College
Stockton, CA
06.2025
High School Diploma -
Pacific Law Academy
Stockton, CA
05.2016
Skills
Good with Technology
Quick learner
Self-Motivated
Hard Worker
Bilingual - Spanish
Great Customer Service Experience
Positive Attitude
Great with People
Good with multitasking
Knowledge of software of CDK
Sorting and Labeling
Knowledge of ADP software
Timeline
Payroll Clerk
Chase Chevrolet Co Inc
01.2022 - Current
Customer Service Representative
Restoration Hardware
01.2021 - 01.2023
Office Manager
Gm Lath And Plaster
02.2020 - Current
Accounts Payable Specialist
Chase Chevrolet Co Inc
01.2018 - Current
Accounts Receivable Clerk
Chase Chevrolet Co Inc
01.2018 - Current
Teacher Assistant
St. Luke's Catholic Church CCE
06.2014 - 05.2016
Associate In Arts (A.A.) In Early Childhood Education (AECE) - Candidate
Personal Lines Insurance Broker /Income Tax Preparer at Fiesta Auto InsurancePersonal Lines Insurance Broker /Income Tax Preparer at Fiesta Auto Insurance