Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ada Mayte Torres Delgado

Denton

Summary


Results-driven Bilingual Operations & Hospitality. Professional with extensive experience in restaurant management, large-scale banquet operations, customer service, and logistics. Proven ability to lead teams, improve profitability, ensure regulatory compliance, and deliver exceptional customer experiences. Fluent in English and Spanish, with strong leadership, organizational, and problem-solving skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Activations/ Customer Service Rep. Call Center

T-Mobile

Driver

Jitsu
06.2022 - Current

Delivered packages and goods efficiently while maintaining a high on-time performance rate.

Ensured safe handling of fragile and perishable items in compliance with company protocols.

Maintained accurate delivery records, including time, recipient details, and special instructions.

Utilized GPS and route-optimization tools to maximize efficiency and reduce delays.

Resolved delivery issues promptly to ensure customer satisfaction.

Maintained a clean driving record and adhered strictly to traffic and safety regulations.

Provided professional, courteous customer service at every delivery point.

Sales/Credit Dpt.

Verbet Industries
07.2024 - 11.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Lead Line Cook

Marriot Downtown Austin
09.2021 - 09.2023


Led kitchen operations for large-scale banquets and catering eventsm

Supervised and coordinated teams of cooks to ensure timely food production.

Ensured quality, consistency, and presentation of dishes per event specifications.

Maintained strict compliance with food safety and sanitation standards.

Collaborated with banquet chefs to execute menus efficiently and accurately.

Managed workflow under high-pressure, high-volume environments.

Rest General Manager

Huddle House
08.2016 - 02.2022


Directed daily restaurant operations to ensure profitability, compliance, and guest satisfaction.

Managed opening and closing procedures, staffing, scheduling, and payroll.

Controlled food costs, inventory, waste, and loss prevention.

Recruited, trained, onboarded, and retained staff.

Ensured compliance with health, safety, and labor regulations.

Led customer service initiatives that increased repeat business.

Implemented marketing and operational strategies to improve performance.

Maintained high standards for food quality, cleanliness, and team performance.

Education

High School Diploma - General Studies

Luis Hernaiz Veronne
Canovanas,puerto Rico
05.2006

Skills

    Operations & Team Leadership

    Customer Service Excellence

    Inventory & Cost Control

    Food Safety & Sanitation

    Employee Training & Retention

    Scheduling & Payroll Management

    Warehouse & Distribution Operations

    Quality Assurance & Compliance

    Microsoft Excel & Computer Operations

    Sales & Upselling

    Administrative & Clerical Support

    Time Management & Attention to Detail

    Process Improvement

    Bilingual Communication (English & Spanish)

    Languages

    English – Fluent

    Spanish – Fluent

Certification

Driver’s License (Valid: Oct 2023 – Feb 2032)


Food Manager / Food Handler Certification (Valid: June 2023 – June 2028)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales/Credit Dpt.

Verbet Industries
07.2024 - 11.2025

Driver

Jitsu
06.2022 - Current

Lead Line Cook

Marriot Downtown Austin
09.2021 - 09.2023

Rest General Manager

Huddle House
08.2016 - 02.2022

Activations/ Customer Service Rep. Call Center

T-Mobile

High School Diploma - General Studies

Luis Hernaiz Veronne