Objectives: To further develop my career in the Electronic Security and Low Voltage industry with a
global company designing and implementing physical security systems in data centers and other critical
infrastructure environments. To add value by providing a positive workplace attitude and demonstrating
exceptional work ethic to improve company profitability.
Authorized to work in the US for any employer
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Manager
Eastern Security Services
Syracuse, NY
09.2023 - Current
Oversee all aspects of the technical support and Service Department for all Upstate New York markets
Coordinate and manage a team of technicians and support staff to service and support a large customer
base in industrial, commercial and residential environments
Responsible for all financial and personnel
aspects of the department
Assist account executives with designing new systems to include a high level
of reliability, value engineering and innovative thinking
Engage with customers daily to provide customer
support assistance
Remotely assist customers with Video Surveillance, Access Control, Burglary and Fire
Alarm systems
Maintain a local network environment and fleet of over 30 vehicles.
Advanced Intrusion
10.2016 - Current
NYSESA Fire Alarm Installation Methods, FAIM
10.2016 - Current
NYSESA, TSM
11.2016 - Current
Troubleshooting, Service and Maintenance
Project Manager
Day Automation Systems
Syracuse, NY
01.2021 - 09.2023
Managing multiple electronic security projects in K-12 and Higher Education environments including
data centers, classroom spaces and mechanical spaces
Oversee installation of new systems as well as
upgrades to existing systems and conversions from competitor systems
Manage multiple subcontractors
per job in different trades to ensure timely and quality installation that meets customer needs and
exceeds expectations
Responsible for ordering and releasing parts after verification of accuracy of
engineering and purchasing documents
Project scopes range from campus wide new installations
to basic additions to existing systems, or software upgrades
Responsible for final commissioning of
systems, verification of quality installation and proper operation of systems and components
Schedule on
site technicians appropriately to accommodate customer needs and subcontractor schedules
Coordinate
with customer IT and Facilities contacts to allow seamless transition to system adoption or change of
policy
Customer or user level training coordinated after project completion.
Security Integration Project Manager
Eastern Security Services
Syracuse, NY
03.2019 - 01.2021
Oversee and manage electronic security projects
Assist account executives with system design and
accurate quotations of work, as well as presentations of final design to customers
Provide initial interface
between customers and technicians on site, as well as manage overall progress of installation of
equipment
Maintain high standard of workmanship that is acceptable at project delivery
Train customers
where necessary on use of systems
Provide technical support after job completion should issues arise
Assist staff with ordering and return of parts to distributors
Responsible for implementation of new
programs that assist sales staff in driving RMR and installation sales
Assist in mock-up of panels, servers
and other technical devices that increase efficiency by decreasing time that technicians spend on site.
Alarm Installation Technician
Eastern Security Services
Syracuse, NY
02.2016 - 03.2019
Installing and servicing alarm equipment including Fire Alarm, Burglar Alarm, Access Control, Intercom
and CCTV
Responsible for field programming of all systems installed
Running and terminating
conductors for use in any such systems, as well as wiring panels and power supplies
Responsible for
designing systems to satisfy customer security needs as well as local and national codes and laws
Exposed to multiple systems and manufacturers such as Avigilon, S2, Keri Systems, Hikvision, Bosch
Honeywell, GE Interlogix, 2GIG, DSC and DMP
Capable of bending EMT and using associated supplies
where required
Some fiber optic experience.
Installation and Maintenance Technician
CNY Electronic Security LLC
05.2013 - 02.2016
Responsible for installing and maintaining low-voltage security systems including Burglar Alarms, CCTV,
running associated cable including Coaxial RG6, RG59 and Cat5e, wiring panels and power supplies
Some electrical, plumbing and general property maintenance.
Education
Bachelor of Arts - Environmental Design
University
05.2015
Associates - Applied Science in Architectural Technology
Onondaga Community College
05.2011
Regents Diploma -
Jordan-Elbridge Senior High School
01.2009
Skills
AutoCAD (6 years)
DOT Driving Experience (1 year)
Low Voltage
Fire Alarm
CCTV
Project Management
Security System Experience
Programmable Logic Controllers
Certifications and Licenses
NYS Fire and Security Alarm Installer - Qualifier Level License
Accomplishments
NYSESA Level One Technician
September 2016 to Present
Avigilon ACM Installer 2 Certification
September 2017 to Present
Certified in the programming and installation of Avigilon Access Control Manager software and associated
hardware
S2 Security Technical Certification
April 2018 to April 2019
Certified in the programming and installation of S2 Access Control and Video Management software and
associated hardware
Butterfly MX Video Intercom Certified Installer
February 2019 to Present
Additional Information
Maintains a Safe and Reliable Work History Years Customer Service Experience
Leadership - Eagle Scout 2007
Certification
January 2017 to Present
NYS License #: 12000058661
Timeline
Service Manager
Eastern Security Services
09.2023 - Current
Project Manager
Day Automation Systems
01.2021 - 09.2023
Security Integration Project Manager
Eastern Security Services
03.2019 - 01.2021
NYSESA, TSM
11.2016 - Current
Advanced Intrusion
10.2016 - Current
NYSESA Fire Alarm Installation Methods, FAIM
10.2016 - Current
Alarm Installation Technician
Eastern Security Services
02.2016 - 03.2019
Installation and Maintenance Technician
CNY Electronic Security LLC
05.2013 - 02.2016
Bachelor of Arts - Environmental Design
University
Associates - Applied Science in Architectural Technology
Onondaga Community College
Regents Diploma -
Jordan-Elbridge Senior High School
January 2017 to Present
NYS License #: 12000058661