Years of professional experience
Adam Harb
Marketer
Doha,Qatar
Summary
Organized and dependable candidate successful at managing multiple priorities with 5 years of experience in Marketing and excellent interpersonal skills. Quickly resolving conflicts that arise, which enable to find a compromise with all members involved in the process. Attention to detail and motivation let me qualitatively cope with documentation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
1
1
Certification
Work History
Account Manager, Marketing
Cime Agency
04.2022 - 04.2023
- Qatar Media Corporation, Malomatia, SFBQ Museum, Target Qatar and Salt Water
- Achieved amazing results during FIFA World Cup 2022 under extreme pressure due to tight scheduling and national events implemented in a packed itinerary.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with strong sense of personal responsibility.
- Establishing and nurturing relationships with clients. Serve as primary point of contact and work closely with clients to understand their needs, objectives, and challenges.
- Develop account strategies that outline the approach to achieving client objectives.
- Identify growth opportunities, up selling and cross-selling possibilities, and propose strategies to maximize client value
- Work closely with internal teams, such as sales, marketing, product, and customer support, to deliver exceptional service to clients. Collaborate on client projects, communicate client feedback, and coordinate efforts to meet client expectations.
- Worked in collaboration with production and marketing team which conducted of content creation and marketing campaigns
Social Media Monitoring Specialist
CARMA
01.2021 - 07.2021
- Monitor social media platforms to collect mentions about client reflecting user's perspective, using tools such as Talk Walker
- Initiate social listening reports including data such as geographical, gender and engagement breakdown presented in power point document
- Check exported results and it's relevancy to client's criteria
- Overriding (sentiment analysis) according to client requirements, following briefing document and understanding of client requirements
- Performed accurate and informative reports and coded data sheets, as per client requirements
- Ensure data precision in report, including but not limited to: tables and charts that add up internally and match each other, figures cited in narrative, as well as dates, names, logos and formats
- Search and focus on buzz alerts, based on spikes in interests or rising issues, and directly report to client
Social Media Executive
CARMA
09.2019 - 01.2021
- Key Accounts: Emirates Airline, The Saudi British Bank, Uber, Emirates Nuclear Energy Corporation, Asyad Oman, Jaguar and LandRover
- Report real-time alerts, depending on their critical level, as soon as possible to the client - Handle projects that require deep monitoring exposure, in different industries - Conduct research on influencers to add to the database
- Developing and implementing social media strategies aligned with organization's overall marketing and communication goals. This includes defining target audiences, selecting appropriate social media platforms, and creating content plans.
- Managing and monitoring social media accounts, responding to comments and inquiries, and engaging with audience. This also involves monitoring social media trends, analyzing performance metrics, and making data-driven decisions to optimize social media presence.
- Monitoring social media platforms for brand mentions, customer feedback, and industry trends. This includes using social media monitoring tools to track conversations, sentiment analysis, and identifying opportunities or potential issues.
- Identifying and collaborating with social media influencers or brand advocates to amplify the brand's reach and credibility. Researching and selecting relevant influencers, negotiating partnerships, and tracking the effectiveness of influencer campaigns.
Logistics Manager
Onlivery | Online Food Delivery App
10.2018 - 07.2019
- Managing end-to-end supply chain, including procurement, inventory management, warehousing, transportation, and distribution. Ensuring the smooth flow of goods and materials from suppliers to customers while minimizing costs and maximizing efficiency.
- Establishing and maintaining relationships with vendors and suppliers. Negotiating contracts, managing service level agreements (SLAs), and evaluating vendor performance to ensure timely and quality deliveries.
- Analyzing existing logistics network and identifying opportunities for optimization. This includes evaluating transportation routes, warehouse locations, and distribution strategies to streamline operations, reduce costs, and enhance customer service.
- Monitoring and analyzing logistics performance metrics and KPIs. Tracking and reporting on key indicators such as delivery accuracy, transportation costs, order fulfilment rates, and warehouse efficiency. Using data and analytics to identify trends, issues, and opportunities for improvement.
- Leading and managing a team of logistics professionals. Providing guidance, coaching, and training to team members. Assigning responsibilities, setting performance targets, and fostering a collaborative and high-performance work environment.
- Alert all parties under account of shipment delays, cancelled orders, changes in route, commodity change and all issues regarding orders
Logistics Coordinator
Onlivery | Online Food Delivery App
01.2017 - 10.2018
- Acting as a liaison between suppliers, transportation providers, internal departments, and customers. Maintaining effective communication channels and providing timely updates on shipment status, delays, and any other relevant information.
- Collaborating with internal teams, such as procurement, production, and sales, to optimize supply chain operations. Identifying opportunities for process improvements, cost reduction, and efficiency enhancements.
- Collecting and analyzing logistics data, such as transportation costs, transit times, and performance metrics. Generating reports and providing insights to management for decision-making and continuous improvement.
- Addressing and resolving any issues or challenges related to logistics and transportation. This may involve troubleshooting transportation delays, resolving customs clearance issues, or managing inventory discrepancies.
Education
Undergraduate - Marketing
American University of Science And Technology
Lebanon2020
High School Diploma -
Greater Beirut Evangelical School
Lebanon2015
Skills
- Digital Marketing
- Digital Media
- Leadership
- Social Media Marketing
- Marketing
- Social Media Campaigns
- Sales
- Microsoft Office
- Marketing Plans
- Data Analytics
- Performance Metrics Analysis
- Customer Service
Certification
- Fundamentals of Digital Marketing, Google - 24/02/2023
Languages
Arabic
Native language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your daily life is your temple and your religion.
Kahlil Gibran
Timeline
Account Manager, Marketing
Cime Agency
04.2022 - 04.2023
Social Media Monitoring Specialist
CARMA
01.2021 - 07.2021
Social Media Executive
CARMA
09.2019 - 01.2021
Logistics Manager
Onlivery | Online Food Delivery App
10.2018 - 07.2019
Logistics Coordinator
Onlivery | Online Food Delivery App
01.2017 - 10.2018
Undergraduate - Marketing
American University of Science And Technology
High School Diploma -
Greater Beirut Evangelical School
- Fundamentals of Digital Marketing, Google - 24/02/2023
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