Administrative experience and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Supervisor
Il Fornaio Restaurant
08.2022 - Current
Oversee daily operations, ensuring compliance with safety and quality standards.
Implement training programs to enhance employee knowledge of tools and systems.
Mentor team members, fostering skill development and enhancing performance.
Streamline workflow processes, improving operational efficiency and productivity.
Server
The Cheesecake Factory
06.2008 - Current
Deliver exceptional customer service, ensuring satisfaction through attentive and personalized dining experiences.
Collaborate with kitchen staff to facilitate timely food preparation and delivery for optimal guest satisfaction.
Train new servers on menu offerings, service protocols, and cash handling procedures to enhance team performance.
Manage multiple tables efficiently, prioritizing tasks to ensure smooth service during high-volume periods.
Server
The Counter
06.2017 - 01.2019
Implemented restaurant policies and procedures, contributing to a safe and compliant dining environment for guests and staff.