Adamina Carrillo
Kerrville
Summary
A highly organized and results-driven leader with a proven track record of success across various roles. Experienced in office administration, known for consistently achieving high productivity levels and ensuring smooth day-to-day operations. Skilled in data entry, file management, scheduling, and multitasking with a strong ability to prioritize tasks effectively. Demonstrates excellent communication, problem-solving, and adaptability skills, contributing to team success and driving operational excellence.
Overview
9
9
years of professional experience
Work History
Business Operations Manager
EPE Concrete LLC
Kerrville
02.2025 - Current
- Coordinated cross-departmental communication to resolve operational challenges.
- Implemented project management tools to track progress and deadlines efficiently.
- Oversaw vendor relationships to maintain service quality and supply chain reliability.
- Assisted ownership in business exit strategies for business transition and new business acquisition.
- Managed the daily operations of the business, including staff scheduling and resource allocation.
- Process payroll for employees using automated payroll systems.
- Manage employee benefits enrollment and changes throughout the year.
- Prepare payroll reports for management review and auditing purposes.
- Ensure compliance with federal, state, and local payroll regulations.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
Administrator/Marketer
Tinsley Realty Group
11.2024 - 02.2025
- Typed, formatted and edited correspondence and other documents.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Prepared contracts and agreements for successful listings.
- Advertised listed properties through various online platforms including social media sites and real estate websites.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Managed social media presence and directed programs to improve social media reputation and recognition.
- Identified opportunities for new client acquisition through various marketing channels.
- Managed the design and production of promotional materials, such as websites and brochures.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
Assistant Director/Teacher
Kingdom Kidz Daycare
08.2023 - 10.2024
- In charge of planning and implementing age appropriate programs and lessons plans.
- Help children build social skills and learn to interact with others.
- Created a safe, nurturing and stimulating environment that promotes growth and development.
- Establish positive relationships with the children, parents and families.
- Manage classroom activities such as lessons, play, breaks and meals.
- Observe and document children’s progress and discuss with parents.
- Managing paperwork, collecting payments and customer service.
Section Leader
James Avery Jewelry
09.2020 - 07.2023
- Ensuring team meets daily number quotas.
- Addresses any concerns or complaints quickly to improvise jewelry production.
- In charge of training new associates and ensuring associates meet criteria.
- Sends daily emails/ excel spreadsheets with updated productivity reports.
- Tracking productivity and quality performances for associates.
- Performs tests on new product launch jewelry.
- Daily quality control tests on machinery.
- Team Leader over 2 work area associates.
Insurance Agent/Receptionist
First Insurance Agency
02.2018 - 08.2020
- Drove client retention by increasing savings opportunities and identifying premium discounts.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Analyzed customer needs and provided best options, upselling products and services.
- Reviewed insurance inquires, working effectively to accommodate various requests.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account related questions.
- Sent and collected in going and outgoing mail along with scanning documents and faxes.
- Collected customer payments.
Waitress
Billy Gene's Restaurant
11.2016 - 02.2018
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Addressed any concerns or complaints quickly to improve service and escalate more advanced issues to management for resolution.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Maintained accuracy while handling payments, giving change, and printing receipts.
- Check on guests to verify satisfaction with meals and suggest additional items.
Education
Diploma -
Ingram Tom Moore Highschool
Ingram, TxInsurance License/ CSR Licensed -
Kaplan Financial Education
San Antonio, TXReal Estate License -
Champions School of Real Estate
Skills
- CPR & First aid Certified
- Client account management
- Customer service
- MLS navigation
- File management
- Marketing campaign management
- Payroll Processing
- Budget Management
- Tax Compliance
- Client relations
References
- Audrey Ontiveros, Billy Genes, 830-377-7086, As a coworker Audrey first hand observed my work ethics, customer service, and ability to handle many different situations.
- Christoper Braniff, James Avery, 830-257-2095, Collaborated with Chris consistently demonstrating strong teamwork and communication skills.
- Laurie Hippel, James Avery, 979-479-9521, As my coworker Laurie has seen the workload I can handle, as well as how organized and efficient I am.
Languages
English, Proficient
Timeline
Business Operations Manager
EPE Concrete LLC
02.2025 - Current
Administrator/Marketer
Tinsley Realty Group
11.2024 - 02.2025
Assistant Director/Teacher
Kingdom Kidz Daycare
08.2023 - 10.2024
Section Leader
James Avery Jewelry
09.2020 - 07.2023
Insurance Agent/Receptionist
First Insurance Agency
02.2018 - 08.2020
Waitress
Billy Gene's Restaurant
11.2016 - 02.2018
Diploma -
Ingram Tom Moore Highschool
Insurance License/ CSR Licensed -
Kaplan Financial Education
Real Estate License -
Champions School of Real Estate