Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionCareer advancementCompany Culture
3
Certification
21
Years of experience
Accomplished aviation operations and data analytics professional with over 20 years of progressive experience driving safety, regulatory compliance, and system modernization across the National Airspace System (NAS). Leveraging a B.S. in Aeronautical Science and Commercial Pilot credentials, career progression spans from frontline airport management and an 11-year award-winning tenure as a Flight Service Specialist to enterprise-level program oversight at the Flight Service Operations Center. Currently serving as a Data Analyst supporting high-visibility FAA NextGen and Connected Aircraft initiatives, expertly translating complex technical requirements into actionable operational strategies. Recognized for bridging deep domain expertise with analytical rigor, cross-functional leadership, and executive-level communication to deliver data-driven insights, author critical technical deliverables, and manage national incident responses that optimize large-scale organizational performance.
Work History
Data Analyst
4 Years 2 Months
LS Technologies | 08.2022 - Current
Drove multiple back-to-back CASAR deliverables to completion under aggressive timelines, ensuring all outputs were technically sound, customer-aligned, and required minimal revision.
Translated complex requirements into clear, actionable tasks; coordinated team workflows; and maintained mission momentum during rapid delivery cycles.
Fostered a respectful, collaborative environment with customers and teammates; kept technical discussions productive; and strengthened stakeholder trust.
Maintained composure during high-pressure deadlines, enabling clear decision-making, balanced workload distribution, and consistently high-quality briefings and reports.
Coordinated Subject Matter Expert (SME) participation and assisted in content development for the Connected Aircraft - Smart Automated Routing (CASAR) program. Developed and delivered presentations to key stakeholders, effectively communicating project progress and outcomes. Contributed to the writing and coordination of project deliverables, ensuring timely and accurate documentation.
Assisted in developing content and facilitating SME collaboration for the Connected Aircraft NextGen Digital Information Exchange (CANDIE) Program. Authored and presented project materials, while also assisting with the writing and delivery of key program documentation throughout various project phases. Assisted in the development of Flight Deck - Collaborative Decision Making (FD CDM) by developing and implementing surveys, analyzing results, and creating deliverable materials for the customer.
Contributed to the Post-Departure Coordination and Airborne Negotiation (PCAN) Program by assisting with content development, creating presentations, writing and proofreading deliverable documents. Captured and summarized meeting notes, then formatted and presented them to the Team Lead for customer delivery.
Data/Program Analyst - Flight Service Operations C
2 Years 11 Months
Leidos | 09.2019 - 08.2022
Supervised a national contract's daily operations, analyzing staffing needs, and monitoring systems to maintain functionality.
Acted as a liaison between operational supervisors and system owners/technicians.
Monitored and corrected Temporary Flight Restrictions (TFRs) and airspace Notices to Airmen (NOTAMs) to ensure data accuracy for flight briefings.
Provided Subject Matter Expert (SME) support for special projects with Quality Assurance, Plans and Procedures, and Management teams.
Reviewed training materials to keep specialists current on operational procedures for Inflight, Preflight, and Flight Data/NOTAM positions.
Flight Service Specialist
11 Years 8 Months
Leidos | 01.2008 - 09.2019
Awarded DCA Facility Specialist of the Year for outstanding performance.
Designated Lead Specialist, providing operational oversight and managing facility operations in the absence of managers.
Monitored equipment and facility outages, meticulously entering tickets into the system for prompt resolution.
Collaborated with the National Systems Center (NSC) and Facility Service Operations Center (FSOC) to maintain system functionality awareness.
Certified On-the-Job Trainer for both developmental and returning specialists, enhancing team proficiency.
Assisted Pilots with all aspects of flight experience, emphasizing weather information.
Formatted and disseminated Notices to Airmen (NOTAMs) into the National Airspace System (NAS).
Manager
1 Year 4 Months
Bruegger’s Bagels | 08.2006 - 12.2007
Directing and overseeing employees, which involves guiding them during their work to ensure tasks are completed correctly and efficiently.
Creating work schedules for staff and making necessary changes to those schedules to accommodate various factors like employee availability, project deadlines, or unexpected absences.
Planning and Executing Monthly Safety Meetings: This involves the proactive organization and running regular meetings to train employees in safety procedures, discussing potential hazards, and reinforcing a culture of safety. Verifying the Store was following Safety Standards and Protocols.
Ramp Agent
10 Months
USAirports | 10.2005 - 08.2006
Re-fueling and De-icing aircraft with fuel and de-icing fluid with strict adherence to multiple layers of safety protocols, which come from the county, the company, and the airlines themselves.
Towing and marshalling of aircraft to guide the aircraft to its parking spot or gate with an emphasis on safety and efficiency, which is crucial in the busy and high-risk environment of an airport.
Continuous training for re-fueling aircraft with inoperative fuel gauges to show a commitment to ongoing professional development and the ability to handle complex, non-standard situations.
Education
Bachelor of Science - Aeronautical Science, Minor in Meteorology
Embry-Riddle Aeronautical University | Prescott, Arizona | 05-2005
High School Diploma
Eastridge Senior High School | Rochester, NY | 06-2000
Skills
Supported flight operations as NWS-certified En Route Flight Advisory Service (EFAS) Specialist (Flight Watch)
2009.
Provided NWS-certified pilot weather briefing services
04/2008.
Held multi-engine commercial pilot certification
08/2005.
Certification
NWS Certified En Route Flight Advisory Service (EFAS) Specialist (Flight Watch) 2009, NWS Certified Pilot Weather Briefer 04/2008, Multi-Engine Commercial Pilot 08/2005
Timeline
Data Analyst
LS Technologies
08.2022 - CurrentRead More
Data/Program Analyst - Flight Service Operations C
Leidos
09.2019 - 08.2022Read More
Flight Service Specialist
Leidos
01.2008 - 09.2019Read More
Manager
Bruegger’s Bagels
08.2006 - 12.2007Read More
Ramp Agent
USAirports
10.2005 - 08.2006Read More
Eastridge Senior High School
High School Diploma
Read More
Embry-Riddle Aeronautical University
Bachelor of Science from Aeronautical Science, Minor in Meteorology