ADAM M. BLAIS

• Managed multiple projects with competing deadlines simultaneously.
• Created and implemented processes to ensure successful completion of projects.
• Coordinated resources across multiple departments and teams as needed for successful completion of projects.
• Managed the performance of subcontractors.
• Provided guidance to team members regarding tasks assigned to them.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Conducted collaborative meetings with team members and subcontractors.
• Facilitated safety meetings.
• Ensured team adherence to safety standards with consistent evaluations.

• Educated customers on product features and technical details to highlight benefits and current rebates in their area.
• Calculated production, delivery and installation costs to provide customers with accurate quotes.
• Compiled key customer data to plan selling strategies and identify specific client needs.
• Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
• Developed key customer relationships to increase sales.
• Answered product questions with up-to-date knowledge of sales and rebates.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Used CRM database to track referral and appointment data along with sales goals.

• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
• Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
• Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
• Conducted periodic inspections of job sites for quality and progress.
• Built and established strong partnerships with teams, vendors and contractors.
• Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
• Generated and tracked change orders and other contractual modifications affecting budget and schedule.
• Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
• Led meetings with internal team members, consultants and contractors.

• Prepared a group of young adults to enter the field of HVAC.
• Gave students the opportunity of skill development by completion of on-the-job training: service calls, complete installs (including furnaces and air conditioning installations), boiler installs, mini splits, hot water heaters and repairs on refrigeration equipment.
• Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
• Supervised and evaluated each student based on workmanship, communication ,attendance, and safety on a daily basis.

• Performed the installation and service, including inspection, maintenance, repair, and testing of HVAC systems in commercial buildings/residential homes.
• Responsible for the field sales of replacement HVAC equipment, replacement parts, home energy performance analysis, and general system enhancement opportunities.
• Advised customers on possible energy saving solutions including high efficiency equipment offerings, rectification of insulation deficiencies, and duct sealing needs.
• Worked in a team environment setting an example through displaying high standards and leadership.
• Regularly meet and exceeded company/customer expectations for quality workmanship, professionalism, and integrity.
• Responsible for customer billing, cash collections, part orders, and scheduling follow up appointments.

• On the job training servicing residential HVAC systems.

Completed HVAC/R Program