Dependable professional with experience in management, customer service, employee training, scheduling, inventory, and daily business operations. Comfortable using computers, business software, and data entry systems, with the ability to learn new technology quickly. Strong problem-solving and organizational skills with experience working in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Web Developer
SharkFlow.org
Frisco, TX
01.2026 - Current
Developed responsive web applications using HTML, CSS, and JavaScript to enhance user experience.
Optimized website performance through code refactoring and implementing best practices in web development.
Coded websites using HTML, CSS, JavaScript languages.
Developed custom web applications, resulting in tailored solutions for client needs.
Operations Manager
CVS Pharmacy
Frisco, TX
11.2025 - Current
Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
Developed strategic initiatives to optimize store performance and improve customer satisfaction ratings.
Oversaw daily operations to ensure compliance with company policies and regulatory standards.
Trained and mentored staff in best practices for inventory management and customer service excellence.
Managed vendor relationships, negotiating contracts to secure favorable terms for supplies and services.
Conducted regular assessments of operational procedures, leading projects that resulted in enhanced safety protocols.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Assistant Manager / Retail Shift Leader
Walgreens
Frisco, TX
01.2024 - 11.2025
Drove repeat business by delivering exceptional customer service and building lasting client relationships.
Supervised daily operations to ensure optimal store performance and customer satisfaction.
Oversaw daily operations, ensuring alignment with organizational performance, quality, and customer service standards.
Monitored cash flow and deposit logs to enhance accuracy and minimize discrepancies in financial records.
Ensured daily operations aligned with organizational performance and quality standards, supporting customer service excellence.
Supervised daily operations to maintain optimal store performance and drive customer satisfaction.
Site Director
AlphaBEST
Frisco, Texas
08.2023 - 01.2025
Developed and implemented strategies with team to create enjoyable yet structured after-school program.
Enhanced program engagement with colleagues, fostering a positive experience for students.
Designed and executed engaging activities and programs to keep students happy and motivated, fostering a dynamic and stimulating after-school experience.
Oversaw student check-in and check-out procedures, maintained accurate records, and facilitated a smooth transition for parents and guardians.
Collaborated with the team to develop and implement strategies for an enjoyable yet controlled after-school program.
Worked with colleagues to enhance the program's fun and engagement, ensuring a positive experience for students.
Responsible for overseeing student check-in and check-out procedures, maintaining accurate records, and ensuring a smooth transition for parents and guardians.
Contributed to maintaining a safe and clean program environment through active participation in cleanup efforts.
Communicated program goals and updates to team members and parents, ensuring clear expectations and alignment.
Managed administrative responsibilities, including scheduling, budget oversight, and reporting, contributing to the efficient operation of the after-school program.
Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
Education
Bachelor of Science - Computer Science
University of North Texas
Denton, TX
05-2027
High School Diploma - undefined
Prosper High School
Dallas, TX
05-2023
Associate of Science -
Collin County Community College
Plano, TX
05-2025
Skills
Project Management
HTML
CSS
Programming
Computer skills
Code Review
Agile Collaboration skills
Organization
Web Application Development
Staff Management
User Analytics
Technical Hiring
Project Budgeting
Agile Collaboration
Microsoft Office
JavaScript Frameworks
HTML5 Standards
Responsive Design
Software Development
Certification
Google IT Support Professional
Coursera / Google Career Certificates — Completed: August 2025