ADAM S. HAWLEY
Barberton,OH
Summary
Highly-motivated HR systems & program manager leveraging over 17 years of proven experience in various military-employee benefits programs and systems. Strong desire to take on new challenges; proven performance in linking departmental vision with the delivery of desired results through empowerment and utilization of people, processes, and technology.
Overview
18
18
years of professional experience
Work History
Chief, Personnel Systems Management
Department of the Air Force | 403d Force Support Squadron
Keesler AFB, MS
06.2023 - 01.2024
- Managed, directed, and controled the operation of PDS to include the Military Personnel Data System (MilPDS), Virtual Personnel Center Guard/Reserve (VPC), Personnel Records Display Application (PRDA) Enterprise Output Manager (EOM) and others for the 403d Wing
- Implemented Military Personnel Flight's digital product automation plan, overseeing and establishing its execution.
- Identified & participated in special projects for local system hardware upgrades/initiatives, implementing strict controls on equipment and system peripherals while ensuring physical security and accountability of assets.
- Unit Self-Assessment Program Manager for IGEMS/MICT; created business rules & local guidelines for force support stakeholders; developed annual self-assessment plan/schedule for FSS program owners.
Personnel Systems Manager
Department of the Air Force | 22nd Force Support Squadron
McConnell AFB, KS
07.2022 - 06.2023
- Managed confidential records and information; adhered to Privacy Act/FOIA standards; provided input to leadership regarding daily repeats within the Transaction Register (TR) database; solved lingering malfunctions within multiple PDS emboldening the customer-technician relationship/transaction
- Provides technical support to include system security, user account management, user access and connectivity, and monitors application software releases
- Provides management advisory services to users on the technical aspects of PDS applications, the capabilities available within the systems to assist them in day-to-day operations and their impact on personnel programs
- Liaison between AFPOA/A1/AFPC/MAJCOM/MPF work centers/base agencies regarding system issues, updates, and support information; updates SQL code when needed within access databases to adhere to admin rules/customer interface
- Established the Military Personnel Flight automation plan; coordinates & implements training/functional techniques to base users on navigating automated systems; ensures local users comply with legal and regulatory requirements
- Identified & participated in special projects involving local system hardware upgrades/initiatives; enforced hard controls on equipment for MPF users; maintained physical security and accountability of local system assets
- Held weekly TR & monthly Management Assessment Products (MAP) meetings with local MPF leadership team; provided knowledge of theory & principles while guiding management towards effective solutions.
Unit Deployment Manager
Department of the Air Force | 931st Maintenance Group
McConnell AFB, KS
08.2021 - 07.2022
- Updated Defense Readiness Reporting System (DRRS)/Deliberate and Crisis Action Planning and Execution System (DCAPES) systems monthly utilizing classified networks to reflect current posturing while keeping senior leadership aware of an accurate snapshot of deployable forces; applied former knowledge and expertise of HR concepts to better analyze & avoid potential unnecessary manning vacancies
- Scheduled/coordinated both small arms firing qualification/CBRN training for employees & multiple base agencies; maintained ancillary training data
- Planned, organized, and oversaw all group level deployment activities; provided technical analysis/guidance on matters involving readiness concepts and execution; established metric and system analysis systems and processes for unit and higher-level management to assess the efficiency, effectiveness, and compliance with AF directives
- Tracked & analyzed group readiness requirements through the use of multiple PDS to include AEF Online, AFRIT, & BLSDM; provided accurate data to group command team allowing for a seamless flow of information/deployment preparation.
Non-Commissioned Officer-in-Charge, IPR
The United States Air Force | 75th Force Support Squadron
Hill AFB, UT
09.2018 - 09.2020
- Provided base-level readiness/deployment guidance and training for more than 110 unit deployment managers; ensured key personnel had up-to-date, enterprise-level guidance on matters relating to contingency deployment and temporary duty taskings
- Generated mass contingency orders; oversaw all DCAPES transactions for 3 assigned wings while safeguarding 3 SIPR terminals; tracked accountability and duty status for all regional taskings
- Evaluated local unit deployment processes for compliance with directives, technical manuals, work standards, and operational policies; provided en-mass readiness concept & AEF Online/AFRIT user interface training to base managers
- Base POC for emergency personnel accounting; utilized Air Force Personnel Accountability and Assessment System (AFPAAS) while granting access/performing unit audits ensuring localized standards, processes, & compliances met AF directives.
Non-Commissioned Officer-in-Charge, Air Force Personnel Programs
The United States Air Force | Uniformed Services University
NSA Bethesda, MD
02.2014 - 09.2018
- Performed administrative duties; provided technical guidance and advisory support of departmental HR policies to a population of 1.2K+ faculty & students; applied detailed knowledge of AF systems & applications, concepts/techniques, and principles while providing diagnostic methods to assist customer base
- Maintained oversight of all 3F0 programs within jurisdiction of the University & tenant units; provided advisory support to tri-service senior leaders allowing for effective decision-making policies
- Managed/hosted/MCed Brigade Quarterly recognition ceremonies, annual award submissions, and prepared/coordinated all medal & decoration requests though proper channels for approval to include the University President (USU) through the SECDEF's office & staff at the Pentagon
- Liaison/Subject-Matter-Expert/Regional coordinator on AF separations & retirements between Airmen assigned to the University and other assigned geographically separated units.
Customer Support Supervisor/Student Assignments Counselor
The United States Air Force | 81st Force Support Squadron
Keesler AFB, MS
05.2008 - 02.2014
- Developed local evaluation operating instruction, provided crucial cross-tell and guidance for subordinate units to ensure they comply with AF regulations and policies
- Oversaw the administration of $145M+ worth of entitlements while maintaining the physical/digital security of informationally sensitive machines/workstations
- Utilized virtual out-processing application (vOP) to cut/generate military orders; coordinated authority for member PCS
- Casualty Team Member, appointed as alternate Casualty Assistance Representative; trained to operate DCIPS system in the event of a catastrophic incident.
Employments & Customer Support Technician
The United States Air Force | 35th Force Support Squadron
Misawa AB, Japan
05.2006 - 05.2008
- Monitored and actioned employee yearly evaluations; granted user access to the Evaluations Management System (EMS) while aiding unit admin personnel w/technical guidance & local policy measures
- Developed local evaluation operating procedures, provided crucial cross-tell and guidance for affected units
- Meticulously screened/vetted requirements for mil/civ/contractors looking to obtain benefits/base access; hand-issued 7.5K ID cards to qualifying members
- Assisted in the completion of daily TRs/MAPS; verified and updated 1.3K records ensuring data integrity for MilPDS.
Skills
- Team Management
- Organization and Time Management
- Team building
- Training & Development
- Benefits Administration
- Policy Knowledge
- Problem-solving aptitude
- Multitasking
- Effective communication skills
- Advocacy and Counseling
- Professionalism
- Continuous Improvement
- Eligibility Determination
- Data Compilation
- Analytical Thinking
- Program understanding and advisement
Accomplishments
- Civillian of the Quarter Q1- 931st MXG 2022
References
References available upon request.
Timeline
Chief, Personnel Systems Management
Department of the Air Force | 403d Force Support Squadron
06.2023 - 01.2024
Personnel Systems Manager
Department of the Air Force | 22nd Force Support Squadron
07.2022 - 06.2023
Unit Deployment Manager
Department of the Air Force | 931st Maintenance Group
08.2021 - 07.2022
Non-Commissioned Officer-in-Charge, IPR
The United States Air Force | 75th Force Support Squadron
09.2018 - 09.2020
Non-Commissioned Officer-in-Charge, Air Force Personnel Programs
The United States Air Force | Uniformed Services University
02.2014 - 09.2018
Customer Support Supervisor/Student Assignments Counselor
The United States Air Force | 81st Force Support Squadron
05.2008 - 02.2014
Employments & Customer Support Technician
The United States Air Force | 35th Force Support Squadron
05.2006 - 05.2008
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