Summary
Overview
Work History
Education
Skills
Technical
Publications
Timeline
Generic

Adam T Fernandes

Chicago,IL

Summary

Dedicated professional with years of experience in writing, editing and proofreading client-facing documentation for business-critical initiatives. Proficiency in managing others in large scale projects to deliver quality products. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.

Possesses a strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Enjoys working as a team member as well as independently. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Maintains evenness of mind under pressure and meets deadlines.

Overview

24
24
years of professional experience

Work History

Senior Analyst | Product Owner

CVS/Health
01.2022 - Current
  • Collaborated with technical teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
  • Facilitated communication between technical teams and stakeholders, ensuring clear understanding of requirements and expectations.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
  • Lead teams of 2-4 Product Specialists in requirements elicitation and refinement.
  • Reviewed and made detailed editing recommendations to documentation written by colleagues.
  • Provided progress updates to overseeing managers, as well as additional stakeholders as needed.
  • Maintained active collaboration with stakeholders in assessing possible impacts and provision of corrective action to resolve unanticipated concerns.

Senior Analyst | Business Analysis/ Product Specialist

CVS/Health
01.2013 - 01.2022
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Developed high-quality documentation of new requirements, helping technical teams understand new systems and procedures.
  • Remained involved in subsequent phases of projects to ensure the integrity of the requirements is preserved throughout project delivery.
  • Effectively communicated complex information and concepts through methods such as scenario grids, workflows, and diagrams.

Quality Assurance Test Analyst

CVS/Health
01.2007 - 01.2013
  • Evaluated system requirements and specifications, creating effective test scenarios to validate functionality.
  • Conducted root cause analysis on identified defects, recommending process improvements to prevent future occurrences.
  • Maintained detailed documentation of test procedures, results, and bug reports for reference during project lifecycle.

Adjunct English Faculty– Critical Analysis in Film Studies

Rhode Island College
01.2010 - 01.2013

Intern - Cake Mix Studios

Hasbro
01.2008

Pharmacy Lead Technician

CVS/Pharmacy
01.2000 - 01.2007

Education

Master of Arts in Media Studies -

Rhode Island College
Providence, RI
01.2009

Bachelor of Arts in English Literature and Film Studies -

Rhode Island College
Providence, RI
01.2004

Skills

    Teamwork and Collaboration

    Quick Learner

    Multitasking and Organization

    Computer Skills

    Creative and Resourceful

    Problem-Solving

    Stakeholder Communication

    Writing for Diverse Audiences

    Release Planning

    Agile Methodology

    User Story Creation

Technical

Word, Excel, PowerPoint, Visio, Photoshop, Dreamweaver, Flash, Final Cut Pro, Windows, Macintosh

Publications

Hiding Hiroshima: Blowing away atomic responsibility in film, Unpublished thesis, 2009, Rhode Island College, Providence, RI

Timeline

Senior Analyst | Product Owner

CVS/Health
01.2022 - Current

Senior Analyst | Business Analysis/ Product Specialist

CVS/Health
01.2013 - 01.2022

Adjunct English Faculty– Critical Analysis in Film Studies

Rhode Island College
01.2010 - 01.2013

Intern - Cake Mix Studios

Hasbro
01.2008

Quality Assurance Test Analyst

CVS/Health
01.2007 - 01.2013

Pharmacy Lead Technician

CVS/Pharmacy
01.2000 - 01.2007

Master of Arts in Media Studies -

Rhode Island College

Bachelor of Arts in English Literature and Film Studies -

Rhode Island College
Adam T Fernandes