Summary
Overview
Work History
Education
Skills
Certification
Awards Recognition
Websites
References
Timeline
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Adamu R. Ibrahim

Fort Worth,USA

Summary

Telecommunications Manager with extensive experience at Cook Children's Health Care System, successfully leading a $7M infrastructure modernization project. Specializes in data network architecture and vendor management, enhancing operational efficiency through strategic partnerships. Proven ability in team leadership, ensuring compliance and executing projects effectively in high-pressure environments.

Overview

14
14
years of professional experience
8
8

Certifications

Work History

Telecommunications Manager

Cook Children's Health Care System
Fort Worth, TX
02.2022 - Current
  • Company Overview: Leading telecommunications infrastructure, data networks, and technology operations for premier pediatric healthcare organization serving 1M+ patients annually
  • Leading telecommunications infrastructure, data networks, and technology operations for premier pediatric healthcare organization serving 1M+ patients annually
  • Budget Management: Develop and manage annual Opex and CapEx budget of $38.6M, ensuring cost-effective operations and strategic resource allocation
  • Team Leadership: Supervise telecommunications engineering team, providing guidance, performance management, and professional development to achieve departmental objectives
  • Strategic Planning: Translate IT leadership strategies into comprehensive technical execution plans for data, voice, wireless, and cloud computing networking equipment
  • Vendor Management: Maintain strategic relationships with Telcos, ISPs, cloud service providers, and equipment vendors, negotiating contracts to support cost-efficient operations
  • Enterprise Infrastructure Modernization: Successfully executed $7M telephony infrastructure upgrade, migrating 10,000 endpoints to modern platform while ensuring operational continuity
  • Data Network Architecture: Led design and implementation of geo-redundant, vendor-diverse network with 100GB fiber circuits, ensuring reliable connectivity and disaster recovery capabilities
  • Cloud Computing Integration: Oversee cloud infrastructure services implementations including availability, scalability, and performance planning for hybrid cloud environments
  • Facility Expansion Support: Provide space and equipment placement recommendations for new and expanding facilities, collaborating with construction management to ensure critical technology needs are addressed
  • Regulatory Compliance: Ensure all telecommunications and data network initiatives comply with healthcare regulations and accreditation requirements
  • Safety & Risk Management: Implement comprehensive safety plans and disaster recovery processes, maintaining 99.9% system uptime
  • Process Improvement: Develop telecommunications operations best practices and policies, optimizing system management and operational efficiency
  • Leading telecommunications infrastructure, data networks, and technology operations for premier pediatric healthcare organization serving 1M+ patients annually

Telecommunications Manager

McFarland Clinic P.C
Ames, IA
10.2016 - 01.2022
  • Company Overview: Managed telecommunications infrastructure and data networking initiatives for multispecialty healthcare organization with 200+ providers across 30+ locations
  • Managed telecommunications infrastructure and data networking initiatives for multispecialty healthcare organization with 200+ providers across 30+ locations
  • Cost Optimization: Implemented carrier-grade class 4/5 Softswitch, achieving $500,000 annual cost reduction while maintaining service quality
  • Infrastructure Planning: Guided telecommunications team in implementing and optimizing data networking and communication systems across multiple healthcare facilities
  • Vendor Strategy: Established strategic partnerships with telecommunications providers, negotiating advantageous contracts and service agreements
  • Compliance Management: Implemented comprehensive telecommunication policies and procedures per healthcare regulatory requirements and industry best practices
  • Voice & Data Integration: Successfully deployed Fax over IP infrastructure, streamlining clinical workflows and improving operational efficiency
  • Network Security: Optimized network reliability and security through strategic policy implementation and proactive monitoring
  • Change Management: Led organization through major technology transitions, ensuring minimal disruption to patient care operations
  • Managed telecommunications infrastructure and data networking initiatives for multispecialty healthcare organization with 200+ providers across 30+ locations

Telecommunication Administrator

McFarland Clinic P.C
Ames, IA
09.2015 - 09.2016
  • Implemented essential telephony system patches and updates, ensuring operational continuity and security compliance
  • Designed complex call flows and data routing that enhanced communication efficiency by 85%
  • Conducted comprehensive system audits and performance assessments, identifying optimization opportunities
  • Recommended system improvements resulting in increased operational efficiency and customer satisfaction

Service Delivery Manager

Triggerfish Corporation
St. Joseph, MO
01.2014 - 09.2015
  • Managed technology services for multiple client accounts, achieving high satisfaction and retention rates through effective project oversight
  • Oversaw client IT projects and budget allocation, ensuring on-time, on-budget delivery while maintaining quality standards
  • Facilitated seamless onboarding processes for new clients and vendors, establishing productive partnerships
  • Streamlined service delivery processes, resulting in improved operational efficiency and customer satisfaction

Systems Analyst / Procurement Specialist

Triggerfish Corporation
St. Joseph, MO
10.2012 - 01.2014
  • Managed end-to-end procurement processes including vendor selection, contract negotiation, and inventory management
  • Conducted comprehensive analysis to streamline operations and improve budget compliance
  • Achieved cost-effective procurement while ensuring timely delivery of technology solutions

Education

Master of Science - Information Technology Management

Western Governors University
05.2022

Bachelor of Science - Network Security and Operations

Western Governors University
08.2021

Associate Degree - Computer Networking Technology

Iowa Central Community College
Fort Dodge, IA
05.2011

Skills

  • Data networks and voice telecommunications management
  • Vendor management
  • Network security
  • Team leadership
  • Project management
  • Strategic planning
  • Change management
  • Customer service
  • Cloud computing infrastructure (AWS, Azure, Google Cloud)
  • Budget development and financial management
  • People management and team leadership
  • Strategic planning and project execution
  • Vendor relations and contract negotiation
  • Voice connectivity
  • Network security
  • Disaster recovery
  • Migration strategy
  • Data center management

Certification

  • Project Management Professional (PMP), Project Management Institute, 02/01/24
  • ITIL Foundation, PeopleCert+, 07/01/23
  • CompTIA Security+, CompTIA, 2020
  • Cisco Certified Network Associate Routing and Switching (CCNA), Cisco, 2020
  • CompTIA Cloud Essentials, CompTIA, 11/01/19
  • CompTIA Project+, CompTIA, 11/01/19
  • AudioCodes Certified Associate (ACA), AudioCodes, 09/01/18
  • SIP School Certified Associates, 2018
  • NSE 1 Network Security Associate, 2018
  • CompTIA A+ , CompTIA, 2010
  • CompTIA Network ce,CompTIA, 2015



Proof point Security Suite Certified Engineer, Proofpoint, 2016

Awards Recognition

Letter of Commendation, Northwest Health Services, Recognition for outstanding leadership in technology transformation and operational excellence.

References

References available upon request.

Timeline

Telecommunications Manager

Cook Children's Health Care System
02.2022 - Current

Telecommunications Manager

McFarland Clinic P.C
10.2016 - 01.2022

Telecommunication Administrator

McFarland Clinic P.C
09.2015 - 09.2016

Service Delivery Manager

Triggerfish Corporation
01.2014 - 09.2015

Systems Analyst / Procurement Specialist

Triggerfish Corporation
10.2012 - 01.2014

Master of Science - Information Technology Management

Western Governors University

Bachelor of Science - Network Security and Operations

Western Governors University

Associate Degree - Computer Networking Technology

Iowa Central Community College

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