Adam Herrera
Marion,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
Work History
CEO/Content Creator/Writer
The Holistic Critiques
Marion, TX
02.2024 - Current
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Established policies and procedures that promoted an ethical work environment.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Analyzed market trends and customer data to inform decision-making processes.
- Directed long-term research initiatives to identify new markets for growth opportunities.
The Critiques
CEO/Content Creator/Writer
Marion , Texas
08.2011 - 03.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Bartender/Barback/CEO
PT's Showclub
San Antonio, Texas
01.2000 - 08.2005
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Attended regular training sessions to stay updated on new products or trends.
- Resolved customer complaints in a professional manner.
- Stocked ice bins and coolers as needed throughout shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Medical Assistant
Dr. Gilbert Blancarte & Dr. Michael Stansberry
Austin , Texas
05.1998 - 09.1998
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Filed insurance claims forms in accordance with applicable regulations.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Provided assistance to medical staff in performing minor surgical procedures.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered injections, medications and treatments as directed by the physician.
Education
Bachelor of Arts - Psychology in Mental Health Counseling
Southern New Hampshire University
Hooksett, NH06-2024
Bachelor of Arts - Biblical Studies
Liberty University
Lynchburg, VA08-2020
National Certification - Medical Assisting
Southern Careers Institute Inc
San Antonio, TX05-1998
Some College (No Degree) - Pre Med
San Antonio College
San Antonio, TXSkills
- Innovation management
- Sustainable business models
- Crisis Management
- Operational Excellence
- Inspirational leadership
- Financial Acumen
- Perceptive Intelligence
- Soft Skills
- Ability to Reach Beyond Limitations
- Great Networking Skills
- High Analytical and Reasoning Skills
- Strategic Planning
- Systems Organization
- Change Management
- Solution Innovation
- Process Improvement
- Staff Management
- Effective Communication
- Self Motivation
Affiliations
- Volunteering
- Gym,
- Health Conscious
Accomplishments
- 16x Honor Roll
- 2x President's List
- Operator of the Month (Motorola)
- 2x Quality Champion
- 10x Baseball All-Star
- Athlete of the Year (8th Grade)
Timeline
CEO/Content Creator/Writer
The Holistic Critiques
02.2024 - Current
The Critiques
CEO/Content Creator/Writer
08.2011 - 03.2024
Bartender/Barback/CEO
PT's Showclub
01.2000 - 08.2005
Medical Assistant
Dr. Gilbert Blancarte & Dr. Michael Stansberry
05.1998 - 09.1998
Bachelor of Arts - Psychology in Mental Health Counseling
Southern New Hampshire University
Bachelor of Arts - Biblical Studies
Liberty University
National Certification - Medical Assisting
Southern Careers Institute Inc
Some College (No Degree) - Pre Med
San Antonio College