Adan Anaya
Colorado Springs,CO
Summary
Innovative Housekeeping supervisor with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills.
Overview
14
14
years of professional experience
Work History
Housekeeping Floor Supervisor
Great Wolf Lodge Resort
11.2016 - 01.2024
- Improved cleanliness standards by implementing efficient housekeeping procedures and practices.
- Maintained high levels of guest satisfaction by ensuring timely completion of daily cleaning tasks.
- Reduced time spent on tasks by streamlining workflow and prioritizing responsibilities among team members.
- Enhanced staff performance with regular training sessions, increasing overall productivity and efficiency.
- Promoted a safe working environment by enforcing strict adherence to safety guidelines and procedures.
- Collaborated with other departments to ensure seamless coordination of services for guests'' comfort.
- Conducted regular inspections of all assigned areas to guarantee adherence to cleanliness standards.
- Addressed guest complaints promptly, resolving issues effectively and providing appropriate solutions.
- Evaluated staff performance regularly, offering constructive feedback to support continuous improvement in their skills and abilities.
- Led team meetings regularly to discuss operational updates, address concerns, and reinforce company values within the housekeeping department.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Helped open new lodges providing strict job standards while training in a fun and positive manner.
- Worked with programs such as opera, hotsos, excel.
- Able to reach and help more co-workers being bilingual and fluent in english and spanish.
Merchandise Manager
AThome Decor Superstore
05.2010 - 07.2016
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
Education
General Studies
Pikes Peak State College
Colorado Springs, COSkills
- Staff Training and Development
- Task Delegation
- Health and safety compliance
- Waste Reduction
- Room turnover
- Supply Management
- Safe Chemical Handling
- Cleaning techniques
- Work Inspection
- Linens Management
- Attention to Detail
- Staff Training
- Time Management
Languages
Spanish
Professional Working
Timeline
Housekeeping Floor Supervisor
Great Wolf Lodge Resort
11.2016 - 01.2024
Merchandise Manager
AThome Decor Superstore
05.2010 - 07.2016
General Studies
Pikes Peak State College