Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adan Flores

Grand Prairie,TX

Summary

With a proven track record at Cook Concrete Excavation & Utility, I excel in project management and customer relations, demonstrating strong leadership and team collaboration. My expertise has significantly enhanced operational efficiency and client satisfaction, with a focus on innovative solutions and strategic planning.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Owner /Manager of Operations

Self Employed Concrete Construction
03.2014 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Senior Project Manager

Cook Concrete Excavation & Utility
11.2005 - 12.2014
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Coordinated with regulatory bodies to ensure all projects complied with industry standards and regulations, mitigating legal and financial risks.
  • Oversaw development and implementation of training programs for junior project managers, building pipeline of future leaders.
  • Cultivated culture of innovation within project teams, encouraging exploration of new ideas and approaches to problem-solving.
  • Led cross-functional teams in successful completion of multimillion-dollar projects, ensuring they met all scope, time, and budget requirements.
  • Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
  • Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.

Concrete Street Foreman

Grand Prairie
05.1995 - 06.2005
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
  • Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
  • Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
  • Elevated safety standards, conducting regular training sessions and safety audits.
  • Ensured project milestones were met, overseeing scheduling and execution of construction phases.
  • Streamlined communication between departments, establishing clear channels and protocols.
  • Strengthened vendor relationships, ensuring consistent supply and quality of materials.
  • Improved client satisfaction with meticulous oversight of project requirements and quality standards.
  • Enhanced team skills with targeted training programs, addressing gaps and fostering professional development.

Education

High School Diploma -

South Grand Prairie High
Grand Prairie, TX
08-1990

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Labor relations
  • Hiring and onboarding
  • Employee motivation
  • Performance improvement
  • Delegating work
  • Staff training/development
  • Employee scheduling
  • Employee relations
  • Customer retention
  • Inventory tracking and management
  • Inventory management
  • Inventory control
  • Quality assurance
  • Goal setting
  • Scheduling
  • Effective leader
  • Customer service management
  • Team leadership
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Hiring and staffing
  • User experience enhancement
  • Contract management
  • Staff hiring
  • Team oversight
  • Staff management
  • Project management

Certification

  • OSHA Certified
  • TX Driver's License
  • Texas A&M Work Zone Traffic Control Certified
  • C.F.R Construction Safety OSHA,Hazcom,CSE,PPE,Emerg.Act.Plan Certified
  • SFI Qualified Rigging/Signal Person


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Owner /Manager of Operations

Self Employed Concrete Construction
03.2014 - Current

Senior Project Manager

Cook Concrete Excavation & Utility
11.2005 - 12.2014

Concrete Street Foreman

Grand Prairie
05.1995 - 06.2005

High School Diploma -

South Grand Prairie High

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Adan Flores