Adaptable professional skilled in clear communication and attention to detail. Experience in training and leading teams to achieve operational goals, while implementing process improvements that enhance efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
AmerisourceBergen
09.2024 - Current
Operated forklifts and pallet jacks to move materials efficiently within the warehouse.
Work in many departments, staying extra hours to help others
Collaborated with team members to optimize workflow and meet shipping deadlines.
Assisted in training new employees on operational procedures and safety protocols.
Consistently lifted materials weighing as much as [70] pounds.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Maintained a clean and organized work environment to enhance safety and productivity.
Team Leader
Whatabuger
04.2022 - 08.2024
Led team in achieving daily operational goals and maintaining high service standards.
Trained new staff on company policies, procedures, and customer service excellence.
Oversaw inventory management, ensuring optimal stock levels for efficient service delivery.
Implemented process improvements to enhance workflow efficiency and reduce wait times.
Resolved customer inquiries and complaints swiftly to maintain satisfaction and loyalty.
Monitored team performance, providing feedback to foster professional development and accountability.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.