Adan Malacara Ortega
Irving
Summary
Dynamic professional with extensive experience at Walmart and Highline Warren, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and maintain high-quality standards. Skilled in Microsoft Excel and problem-solving, consistently delivering results in fast-paced environments while ensuring customer satisfaction and effective team management.
Overview
12
12
years of professional experience
Work History
Blender Operator
Highline Warren
Dallas
08.2023 - 12.2025
- Operated mixers, pumping equipment, and high-speed mixers, maintaining accurate measurements and recording batch information.
- Monitored temperatures, mixtures, and other variables to ensure consistent and high-quality product batches.
- Conducted regular sampling and testing to validate batch quality and compliance with specifications.
- Collaborated with team members to streamline production processes and improve overall efficiency.
Maintenance Technician
City of Dallas
Dallas
04.2023 - 08.2023
- Conducted regular inspections of facilities and equipment for maintenance needs.
- Performed routine repairs on plumbing, electrical, and HVAC systems.
- Operated hand and power tools to complete maintenance tasks efficiently.
- Collaborated with team members to address urgent maintenance issues promptly.
Field Technician
Comanche Gas Solutions
Comanche
07.2022 - 02.2023
- Conducted daily maintenance and troubleshooting of natural gas systems, ensuring efficient and reliable delivery to customers.
- Inspected and repaired gas leaks, utilizing knowledge of basic hand tools and safety protocols.
- Prepared and maintained detailed documentation, including work reports and data collection.
- Supervised gas trailers to ensure proper distribution and adherence to safety standards.
- Consistently adhered to personal protective equipment (PPE) guidelines, prioritizing safety in all tasks.
Blender Operator
Highline Warren
Dallas
01.2020 - 05.2022
- Operated mixers, pumping equipment, and high-speed mixers, maintaining accurate measurements and recording batch information.
- Monitored temperatures, mixtures, and other variables to ensure consistent and high-quality product batches.
- Conducted regular sampling and testing to validate batch quality and compliance with specifications.
- Collaborated with team members to streamline production processes and improve overall efficiency.
Sr Patient Transporter
PARKLAND HOSPITAL AND HEALTH SYSTEM
Dallas
06.2018 - 12.2020
- Received patient details and effectively transported patients to their designated locations, adhering to strict protocols and ensuring their comfort and safety.
- Demonstrated professionalism and sensitivity when transporting deceased bodies from units to the morgue, coordinating with the chaplain as required.
- Developed strong organizational and time-management skills while managing multiple patient transport requests in a fast-paced healthcare environment.
Customer Service Supervisor
Walmart
Mesquite
05.2017 - 06.2018
- Oversaw customer transactions, including merchandise exchanges, returns, and money order requests, ensuring accuracy and adherence to company policies.
- Provided guidance and support to cashiers, ensuring smooth operations and resolving any issues or concerns.
- Maintained a balanced cash drawer and conducted periodic cash audits to prevent discrepancies.
Department Manager
Walmart
Dallas
06.2015 - 02.2018
- Online order placement.
- Supervising the sales floor.
- Keeping track of inventory.
Retail Specialist
Walmart
Dallas
04.2016 - 05.2017
- Distributing multiple beer products.
- Making sure beer products are correct and up to date, no expired merchandise.
- Creating and organizing displays.
Shift Leader
Church's Chicken
Dallas
09.2013 - 05.2015
- In charge of cash registers.
- In charge of food rotation.
- Make sure work area is clean and organized.
- Supervised others.
- Count inventory every night.
- Make deposit for the day.
- Make sure customers are satisfied and come back for another visit.
Education
High School Diploma -
Sunset High School
Dallas, TX05-2014
Skills
- Social Media Management
- Customer Service
- Communication
- Microsoft Office Suite
- Problem Solving
- Microsoft excel
- Data entry
- Problem solving
- Cross-training employees
- Data recording
- Customer service
- Team Collaboration
- Attention to Detail
- Time Management
- Forklift Operation
- Shift Management
Additional Information
Advanced Placement Classes, Business Classes (2012-2014)
Languages
Spanish
Native/ Bilingual
Timeline
Blender Operator
Highline Warren
08.2023 - 12.2025
Maintenance Technician
City of Dallas
04.2023 - 08.2023
Field Technician
Comanche Gas Solutions
07.2022 - 02.2023
Blender Operator
Highline Warren
01.2020 - 05.2022
Sr Patient Transporter
PARKLAND HOSPITAL AND HEALTH SYSTEM
06.2018 - 12.2020
Customer Service Supervisor
Walmart
05.2017 - 06.2018
Retail Specialist
Walmart
04.2016 - 05.2017
Department Manager
Walmart
06.2015 - 02.2018
Shift Leader
Church's Chicken
09.2013 - 05.2015
High School Diploma -
Sunset High School