Adan Marungo
Mesa,AZ
Summary
Automotive Professional with expertise in installation, repairs, and problem-solving. Improved workflow efficiency and trained new technicians while adhering to safety standards for high-quality service delivery. Focused on enhancing customer experience through effective communication and efficient installation practices.
Overview
1
1
Language
7
7
years of professional experience
Work History
Auto Glass Installer
Prime Windshield LLC
Mesa, AZ
03.2022 - Current
- Installed auto glass components efficiently, ensuring adherence to safety standards and quality guidelines.
- Utilized specialized tools and equipment for precise glass cutting and fitting operations.
- Conducted thorough inspections of vehicle glass for damage prior to installation procedures.
- Assisted in training new installers on best practices and operational procedures.
- Resolved customer inquiries regarding installation processes, enhancing service delivery experience.
- Provided exceptional customer service during mobile services appointments making it convenient for our clients.
- Collaborated with team members on large-scale projects, streamlining the installation process and improving overall efficiency.
Shop Mechanic
Prime Windshields
Mesa, AZ
03.2022 - Current
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Trained junior mechanics on best practices for repairs and customer service interactions.
- Led team in implementing efficient repair processes, reducing turnaround time.
- Collaborated with parts department to streamline inventory management for repairs.
- Boosted shop reputation for expertise in specific makes or models, driving increased customer referrals.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Oil and Lube Technician
Mitas
Mesa, AZ
01.2020 - 03.2022
- Developed efficient workflows for oil change processes, reducing service time while maintaining quality standards.
- Performed routine oil changes and lubrication services for various vehicle types.
- Utilized diagnostic equipment to assess vehicle performance and troubleshoot issues effectively.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Trained new technicians on best practices in lubrication techniques and safety protocols.
- Performed routine maintenance on various vehicle systems, ensuring optimal performance.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
Automotive Apprentice - Mechanical Engineering
Central Arizona College
Coolidge, AZ05.2016
Skills
- Power tool use
- Vehicle preparation
- Hand tool use
- Tool operation
- Glass installation
- Equipment maintenance
- Technical understanding
- Work order processing
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Auto Glass Installer
Prime Windshield LLC
03.2022 - Current
Shop Mechanic
Prime Windshields
03.2022 - Current
Oil and Lube Technician
Mitas
01.2020 - 03.2022
Automotive Apprentice - Mechanical Engineering
Central Arizona College