Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adan Medrano

Avon,CO

Summary

Dynamic Housekeeping Supervisor with proven expertise in staff training, customer satisfaction, and sanitation from a tenure at Grand Hyatt Vail. Excelled in inter-department collaboration and supply inventory management. Demonstrates exceptional leadership and a commitment to excellence, driving significant improvements in cleanliness standards and operational efficiency.


Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.

Overview

5
5
years of professional experience

Work History

Housekeeping Supervisor

Grand Hyatt Vail
07.2021 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Worked with front desk to respond promptly to all guest requests.
  • Supervised team of housekeeping and Public Areas workers to meet highest quality of cleanliness and safety standards.
  • Communicated repair needs to maintenance staff.
  • Monitored staff performance and provided feedback to drive productivity.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports, and other business documentation.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Increased employee performance through effective supervision and training.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.

Supervisor

Beaver Creek West Condominiums
01.2020 - 03.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Generated reports detailing findings and recommendations.

Education

High School Diploma -

PVC
Torreon Mx

Bachelor of Science - Marketing Management

Universidad Autonoma De Coahuila
Torreon Mx
01-2015

Skills

  • Customer service-focused
  • Staff scheduling
  • Task assignment
  • Supply inventory management and ordering cleaning supplies
  • Inter-department collaboration
  • Department coordination
  • Workload prioritization
  • Cleaning and sanitation

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Housekeeping Supervisor

Grand Hyatt Vail
07.2021 - Current

Supervisor

Beaver Creek West Condominiums
01.2020 - 03.2024

High School Diploma -

PVC

Bachelor of Science - Marketing Management

Universidad Autonoma De Coahuila
Adan Medrano