Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Pawnbroker /Assistant Manager /Store Manager
Amex Pawn
Houston, TX
03.2014 - 07.2024
Explained store policies and procedures to customers and responded to questions about loan terms.
Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
Counted inventory every month and produced reports for management, detailing such information.
Priced, tagged and resold items not retrieved by owners within specified timeframes.
Verified identification, wrote out paperwork, and documented transactions in the computer system using Microsoft Excel.
Trained newly hired employees on store procedures, delivering continued coaching to help with task prioritization.
Arranged items for sale in display cases and on racks to achieve profit objectives.
Appraised items, including jewelry, firearms, and electronics, to determine product value and authenticity.
Accepted and submitted payments to resolve outstanding loan balances or purchases of new items.
Organized schedules, workflows and shift coverage to meet expected business demands.
Directed and led employees, supervising activities to drive productivity and efficiency.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.