Adan Torres

ABE. Aviation Boatswain's Mates play a major part in launching and recovering naval aircraft quickly and safely from land or ships. This includes preparing and fueling planes prior to take- off and after landing.

Learned to operate new technology systems and procedures through instruction, simulators and models.

• Basic Fire fighting technics
• First Aid
• Anti- Terrorism knowledge
• The duties performed by ABEs include: maintaining and performing organizational maintenance on hydraulic and steam catapults, barricades, arresting gear and arresting gear engines; operating catapult launch and arresting consoles, firing panels, water brakes, blast deflectors and cooling panels; performing aircraft

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Monitored cash drawers in 26 checkout stations to verify adequate cash supply.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Trained team members in successful strategies to meet operational and sales targets.
• Maintained accurate records of sales and financial transactions.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.