Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adan Torres

North Hills,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Aviation Boatswain's Mate

United States Navy, Unit
Norfolk, VA
04.2022 - Current

ABE. Aviation Boatswain's Mates play a major part in launching and recovering naval aircraft quickly and safely from land or ships. This includes preparing and fueling planes prior to take- off and after landing.

Learned to operate new technology systems and procedures through instruction, simulators and models.

  • Basic Fire fighting technics
  • First Aid
  • Anti- Terrorism knowledge
  • The duties performed by ABEs include: maintaining and performing organizational maintenance on hydraulic and steam catapults, barricades, arresting gear and arresting gear engines; operating catapult launch and arresting consoles, firing panels, water brakes, blast deflectors and cooling panels; performing aircraft

Hotel Service Manager

1 Hotel West Hollywood
West Hollywood, CA
01.2019 - 01.2022
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Front End Supervisor

Target Logistics
North Hollywood, CA
01.2017 - 05.2019
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 26 checkout stations to verify adequate cash supply.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained accurate records of sales and financial transactions.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Hotel Service Manager

W HOTEL, Starwood Hotels And Resorts
Hollywood, CA
01.2010 - 03.2017
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor of Science - United States Public Policy And Foreign Policy

California State University - Los Angeles
Los Angeles, CA
06.2016

Skills

  • Survival Techniques
  • Administrative Support
  • Superstructure Cleaning
  • Supervising Personnel
  • Inspect Equipment
  • Communication System Management
  • Crash Rescue
  • Direct Patient Care
  • Corrective Actions
  • Supervision and Mentoring
  • Standing Watch

Languages

Spanish
Native or Bilingual

Timeline

Aviation Boatswain's Mate

United States Navy, Unit
04.2022 - Current

Hotel Service Manager

1 Hotel West Hollywood
01.2019 - 01.2022

Front End Supervisor

Target Logistics
01.2017 - 05.2019

Hotel Service Manager

W HOTEL, Starwood Hotels And Resorts
01.2010 - 03.2017

Bachelor of Science - United States Public Policy And Foreign Policy

California State University - Los Angeles
Adan Torres