Adan Villa

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.

• Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
• Assisted in training new employees, sharing knowledge of best practices and company procedures.
• Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
• Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
• Maintained open lines of communication with colleagues, enabling smooth collaboration and timely completion of projects.
• Optimized workflow efficiency through active collaboration with other departments such as mud logging, cementing, or wireline services teams.
• Repaired surface machinery and performed period equipment inspections.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Work on batteries, heaters, wellheads and helped out pulling units

• Assisted roughnecks with tasks and supplied with equipment.
• Offloaded and loaded crane load and assisted crane operator.
• Reduced equipment malfunctions by performing regular inspections and preventative maintenance checks.
• Ensured a safe working environment by adhering to safety protocols and promptly reporting potential hazards.
• Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
• Connected and disconnected pipes, pumps and other production equipment to support functionality.
• Attended all safety meetings and utilized techniques learned to avoid mishaps on job.