ADANAN ASHRAF
North Bergen,NJ
Overview
11
11
years of professional experience
Work History
Product Zone Pro
Apple Inc,
12.2023 - Current
- Led the successful turnaround of a key store metric, improving key store metric, personalized shopping connection from 40% to 85%, driving a substantial increase in performance and team efficiency.
- Develop and implement strategies to enhance team performance and drive sales excellence, resulting in significant improvements in store outcomes.
- Motivate Expert team members through constructive feedback, fostering growth and alignment with business priorities.
- Facilitate internal discussions and share insights to enhance product knowledge and explore innovative customer-focused solutions.
- Onboard and evaluate new hires, ensuring readiness by assessing against industry and company standards.
- Recognized as a subject matter expert and early adopter of Apple products, consistently driving team excellence.
- Streamline and optimize the trade-in process, enhancing the customer experience and contributing to increased sales conversions.
Product Training Event
Apple, Inc.
12.2023 - 06.2024
- Gained hands-on experience with Apple Vision Pro, increasing proficiency and expanding technical skill
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to positive team environment by collaborating with team members on group projects and presentations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- In order to support AVP success, staff members received training regarding its objectives.
- Gained valuable experience, applying learned concepts directly into relevant work situations.
- Utilized strong communication abilities during presentations which led to increased understanding among team members regarding AVP goals and objectives.
Apple Expert
Apple Inc,
10.2022 - 12.2023
- Led and developed field leadership and retail sales teams across 14 locations, achieving top regional and national rankings.
- Designed and implemented strategies to surpass sales metrics, earning Top DM honors for three consecutive years (2019, 2020, 2021).
- Mentored leaders and team members, cultivating a culture of accountability and success.
- Streamlined operations by managing tasks, deadlines, and obstacles to ensure alignment with organizational goals.
District Manager/Market Manager
T-Mobile TPR
01.2014 - 09.2022
- Led, developed, and coached field leadership and store level retail sales team within 14 locations. Fleet to achieve top Regional and National stack ranking against 46 Branded Retail Partners based on Key Metric Priorities.
- Met deadlines by proactively managing individual and team tasks and streamlining processes. Held meetings with director to identify techniques to overcome sales obstacles.
- Ranked Top DM for 2019, 2020 & 2021, Winner of Choice & PCG’s Winners Circle.
Education
Some College (No Degree) - Marketing
Hudson County Community College
Jersey City, NJSome College (No Degree) -
Bergen Community College
Paramus, NJBachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH07.2026
Skills
- Sales Leadership
- Customer Experience Management
- Team Development & Motivation
- Operational Strategy
- Product Knowledge
- Training & Development
- Cross-functional Collaboration
- Trade-in Process Optimization
- Communication Skills
- Problem Solving & Decision Making
- Adaptability
Languages
English, Urdu, Punjabi, & Hindi
Timeline
Product Zone Pro
Apple Inc,
12.2023 - Current
Product Training Event
Apple, Inc.
12.2023 - 06.2024
Apple Expert
Apple Inc,
10.2022 - 12.2023
District Manager/Market Manager
T-Mobile TPR
01.2014 - 09.2022
Some College (No Degree) - Marketing
Hudson County Community College
Some College (No Degree) -
Bergen Community College
Bachelor of Science - Computer Science
Southern New Hampshire University
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