Dependable professional with 4+ years of experience in customer service and onsite coordination. Strong in onboarding, attendance reporting, timekeeping, and confidential record keeping. Known for being detail-oriented and having clear communication, accurate data entry, and steady support for staffing and compliance needs.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Onsite Coordinator
Partners Personnel
Fresno, California
2023 - Current
Support employee onboarding and completion of hiring and compliance paperwork.
Facilitated employee relations by addressing inquiries related to attendance, leave requests, and workplace policies.
Maintain confidential employee records, disciplinary files, and personnel documentation.
Compiled attendance, staffing, and operational reports in Microsoft Excel to support management decision-making.
Coordinated recruiting initiatives to strengthen workforce capabilities and align staffing with client requirements., staffing, and workforce planning to support client needs.
Distribute PPE and support workplace safety efforts.
Address timekeeping and payroll inquiries while keeping records accurate.
Communicate clearly with employees, supervisors, management, and clients by email and in person.
Customer Service Representative, Cashier & Courtes
Vallarta Supermarkets Inc.
Fresno, California
2018 - 2023
Resolved customer questions, concerns, and service requests with clear support.
Processed cash transactions, money orders, MoneyGram transfers, check cashing, lottery sales, and related financial services.
Balanced cash drawers and verified daily register totals, ensuring financial accuracy and accountability.
Monitored self-checkout area to enhance customer experience and facilitate efficient front-end operations.
Prepared spreadsheets, managed email communications, and answered incoming phone inquiries.
Completed customer purchases accurately in fast-paced retail setting while maintaining service standards.
Supported store operations through inventory management, processing merchandise returns, and maintaining organized, safe conditions.
Education
High School Diploma -
McLane High School
Fresno, CA
01-2017
Skills
Employee onboarding
Compliance paperwork
Timekeeping systems
Microsoft Excel
Workforce planning
Employee relations
Staffing coordination
Attendance reporting
Problem solving
Scheduling coordination
Office safety protocols
Record keeping
Client relations
Data management
HR information systems
Languages
Spanish
Native/ Bilingual
Timeline
Onsite Coordinator
Partners Personnel
2023 - Current
Customer Service Representative, Cashier & Courtes