Open To Work
Adane Gedamu
Campbell
Work Preference
Summary
Experienced in coordinating logistics and ensuring compliance with transportation regulations, demonstrating strong organizational skills relevant to warehouse operations. Proficient in maintaining accurate records of trips and vehicle inspections, contributing to operational efficiency and safety. Established effective communication with dispatch personnel and customers, enhancing service delivery and satisfaction. Proven ability to manage multiple priorities while adhering to safety protocols and company policies.
Overview
26
26
years of professional experience
Work History
Uber Driver
Pick up customer and drop off their destination
01.2015 - Current
- Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
- Ensured compliance with all federal and state laws pertaining to transportation services.
- Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
- Responded to customer inquiries in a timely manner via phone or text message.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Drove passengers from pick-up points to deliver to destination.
- Used advanced driving techniques to better improve time management and safety.
- Achieved consistently high customer scores due to exceptional service.
- Offered riders information about local attractions and restaurants.
- Balanced multiple priorities during peak hours to maximize earnings and efficiency.
- Monitored vehicle maintenance, scheduling regular service to prevent breakdowns.
- Resolved customer issues promptly and professionally, ensuring a positive experience.
- Safely transported passengers to their destinations, adhering to traffic laws and safety regulations.
Professional Taxi Driver
San Francisco Yellow Cab
09.2003 - 05.2015
- Utilized GPS navigation systems to locate addresses quickly and accurately.
- Managed cash payments securely according to company policy standards.
- Conducted regular vehicle inspections ensuring that all equipment is functioning properly.
- Verified passenger identity and collected fares.
- Responded promptly to customer inquiries via phone or radio communication systems.
- Resolved customer complaints in a timely manner by following established guidelines.
- Performed daily vehicle inspections to ensure compliance with safety regulations.
- Adhered to company policies and procedures while on the job.
- Inspected vehicle for cleanliness and safety prior to each shift.
- Followed local traffic laws, speed limits, and road regulations.
- Observed speed limits and refrained from engaging in reckless driving behaviors.
- Assisted disabled passengers in getting in and out of taxi cab safely.
- Communicated effectively with dispatch personnel via two-way radio systems.
- Performed minor maintenance tasks such as checking oil levels, tire pressure.
- Kept up-to-date records of daily trips including mileage, fuel costs.
- Provided accurate information about local areas including attractions, restaurants.
- Provided friendly customer service throughout the ride experience.
- Provided assistance with loading and unloading luggage into vehicles when needed.
- Communicated effectively with dispatchers regarding passenger pickup, drop-off locations and estimated time of arrival, departure.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Offered riders information about local attractions and restaurants.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Maintained vehicle to maximize passenger satisfaction.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Applied mathematical skills to determine fares and change.
- Provided feedback to management on route issues or customer concerns.
- Handled emergency situations calmly and followed protocol for passenger safety.
- Utilized GPS and city knowledge to determine best routes and avoid traffic delays.
- Assisted passengers with special needs, ensuring a comfortable and safe ride.
- Kept accurate records of mileage, fares, and daily expenses.
- Performed basic vehicle maintenance checks to ensure safety and reliability.
Warehouse Worker
Flextronics
Milpitas
01.2000 - 05.2003
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests.
- Inspected damaged goods prior to disposal or return to vendor.
- Transported goods to designated areas within the warehouse facility.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
- Inspected incoming shipments for damage or discrepancies.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Organized warehouse space for efficient storage of products.
- Provided assistance in loading and unloading containers from ships and trains.
- Collaborated closely with other departments on special projects as needed.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Monitored temperature and humidity levels in warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted in packaging and labeling of products for shipment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Packed boxes and stock using organizational guidelines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Used scanners to track parcel information, condition or receipt.
Education
GED -
San Jose City College
San Jose, CASkills
- Customer service
- Route navigation
- Cash handling
- Vehicle inspection
Timeline
Uber Driver
Pick up customer and drop off their destination
01.2015 - Current
Professional Taxi Driver
San Francisco Yellow Cab
09.2003 - 05.2015
Warehouse Worker
Flextronics
01.2000 - 05.2003
GED -
San Jose City College