Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adanna Koppitz

20903 Rt.J Paris,Missouri

Summary

Dynamic Nursing Assistant with a proven track record at Monroe Manor Nursing Home, excelling in patient care and customer service. Skilled in direct patient care and basic life support, I fostered a collaborative environment, enhancing team productivity and patient satisfaction. Recognized for effectively resolving complaints and training new staff to uphold service excellence.

Overview

2
2
years of professional experience

Work History

Nursing Assistant

Monroe Manor Nursing Home
Paris, MO
01.2026 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated kitchen equipment and maintained cleanliness to adhere to safety standards.
  • Collaborated with team members to ensure timely food preparation and order fulfillment.
  • Assisted in training new crew members on operational procedures and customer interaction.
  • Handled cash transactions accurately, ensuring proper register balancing at shift end.
  • Resolved customer complaints effectively, contributing to overall satisfaction and loyalty.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Taco Bell
Moberly, MO
08.2025 - 02.2026

Assisted customers with transactions and inquiries. Processed payments efficiently and accurately. Maintained clean and organized checkout area.

Assisted customers with inquiries and concerns to provide effective solutions. Supported team members in maintaining high-quality customer interactions. Resolved customer complaints by identifying issues and providing appropriate remedies.

Fostered collaborative relationships with coworkers to enhance team productivity.

Waitress

The Hootin’ Chicken
Paris, MO
09.2024 - 10.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted in menu knowledge and food recommendations to guests.
  • Managed multiple tables efficiently during peak hours.
  • Collaborated with kitchen staff to ensure accurate order delivery.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Crew Member

Mcdonald’s
Moberly, MO
12.2023 - 05.2024
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated kitchen equipment and maintained cleanliness to adhere to safety standards.
  • Collaborated with team members to ensure timely food preparation and order fulfillment.
  • Assisted in training new crew members on operational procedures and customer interaction.
  • Handled cash transactions accurately, ensuring proper register balancing at shift end.
  • Resolved customer complaints effectively, contributing to overall satisfaction and loyalty.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

High School Diploma -

Paris High School
Paris, MO
05-2026

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Computer skills

Timeline

Nursing Assistant

Monroe Manor Nursing Home
01.2026 - Current

Crew Member

Taco Bell
08.2025 - 02.2026

Waitress

The Hootin’ Chicken
09.2024 - 10.2025

Crew Member

Mcdonald’s
12.2023 - 05.2024

High School Diploma -

Paris High School