Adara Abouammo
East Wenatchee
Summary
Dynamic retail professional with a proven track record at Leavenworth Outdoor Center, excelling in customer service and cash handling. Recognized for maintaining a clean store environment and resolving customer issues with patience and empathy. A quick learner who effectively cross-sells products, enhancing the overall shopping experience.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate, Cashier
Leavenworth Outdoor Center
06.2024 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, and locate items.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Demonstrated adaptability by working various roles as needed including cashiering, and stocking shelves.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
Soccer Referee
Wenatchee Referee Association
03.2020 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
Education
Associate of Arts - Psychobiology
Wenatchee Valley College/ Eastmont Highschool
Wenatchee, WA04-2027
Skills
- Cleanliness and hygiene
- Patience and empathy
- Customer service
- Quick learner
- Dependability
- Cross-selling products
Timeline
Retail Sales Associate, Cashier
Leavenworth Outdoor Center
06.2024 - Current
Soccer Referee
Wenatchee Referee Association
03.2020 - Current
Associate of Arts - Psychobiology
Wenatchee Valley College/ Eastmont Highschool
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