Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Timeline
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ADARA GIRON

Plano,TX

Summary

I am a highly motivated and experienced retail professional with over 5 years of experience in the industry. I am proficient in all aspects of retail operations, including cash handling, inventory management, customer service, and visual merchandising. I am a team player with a strong work ethic and a commitment to excellence. I am always willing to go the extra mile to ensure the success of my team and my store.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

The Estee Lauder Companies
01.2023 - Current
  • Built B2C relationships through exceptional customer service and personalized assistance
  • Grew our conversion rates for both our email marketing and text messages and gained recurring customers
  • Assisted in inventory management and replenishment, staying updated on product knowledge, industry trends, and competitor activities
  • Resolved customer complaints promptly, fostering a high level of satisfaction and loyalty among patrons.
  • Boosted overall team performance with regular coaching sessions, addressing individual strengths and areas for improvement.
  • Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
  • Executed visual merchandising strategies and collaborated with marketing on email and SMS campaigns

Head Cashier and Customer Service Specialist

The Home Depot
03.2021 - 12.2022
  • Oversaw opening/closing of registers and supervised 40-70 employees to prioritize exceptional customer service
  • Achieved a 150% improvement in sales and credit goals within the first month, consistently exceeding or meeting targets thereafter
  • Delivered exceptional customer service for in-store, phone, and delivery channels, handling returns, merchandise, online orders, and special orders
  • Collaborated with internal teams (retailers) and external vendors (third-party providers) to secure merchandise and fulfill customer needs

Marketing Manager

Five Lines Remodeling
03.2019 - 12.2019
  • Worked on marketing the company on various social media platforms such as Instagram and Facebook
  • Set up a website to help boost their services and provide an outlook of the company for the clients

Education

Collin College

Skills

  • Building Client relationships
  • Excellent listener
  • Friendly, courteous, & service oriented
  • Poised under pressure
  • Staff training & coaching
  • Exceeds sales quota
  • Strong leadership
  • Flexible schedule
  • Store operations

Accomplishments

    The Estee Lauder Companies-

    [Star Employee 2024, Many Thanks Award 2024]

    The Home Depot-

    [Employee Of the Month - January 2022]

Hobbies and Interests

  • PowerPoint
  • Canva
  • Writing
  • Learning Languages
  • Watching Soccer

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

The Estee Lauder Companies
01.2023 - Current

Head Cashier and Customer Service Specialist

The Home Depot
03.2021 - 12.2022

Marketing Manager

Five Lines Remodeling
03.2019 - 12.2019

Collin College
ADARA GIRON