L Adare Dugan
Glendale ,AZ
Summary
- Organized and hardworking Event Staff Member with experience supporting planning and implementation of events for private and corporate clients. Liaises with guests regarding seating arrangements and special accommodations. Works with vendors to address client requests for specific services, contributing to repeat business.
- I am an organized and dependable candidate(Chef) successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- I am seeking to maintain a full-time position(Clerical) that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Friendly Marketing Associate offering great sales and marketing skills and demonstrated record of success in keeping customers satisfied and spending. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for new opportunity in hospitality to leverage strong attention to detail, time management and multitasking abilities.
Overview
17
17
years of professional experience
Work History
Event Staff Member
Tend/Independent Contractor
10.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making fun a top priority.
- Responded quickly to incidents and assessed if it qualifies an active situations and concerns any further action.
- Actively talking to the guest making sure they are having a good time, seeing if they need anything.
- Responded quickly to emergency situations to assess any issues and offer help.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Processed payments, checked tickets and directed guests to locations.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Talked to coworkers using electronic devices such as computers and radios.
- Welcomed guests and directed each person to desired party, room or activity.
- Interacted with patrons and encouraged sampling of unfamiliar games to increase revenue.
Chef
Van Edom's Wine Bar And Tapas
09.2021 - 03.2022
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Placed orders to restock items before supplies ran out.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Collaborated with staff members to create meals for large banquets.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Verified compliance in preparation of menu items and customer special requests.
- Collaborated with other personnel to produce and modify menus and selections.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Generated employee schedules, work assignments and determined appropriate compensation rates.
- Obtained fresh, local ingredients to lower grocery costs.
Line Cook
Bono's Pit Bar, B-Q
09.2019 - 01.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Janitorial Maintenance
LCI
08.2018 - 06.2019
- Sweep and mop floors
- Clean buildings by emptying trash, sweeping, and cleaning surfaces
- Use cleaning solutions to remove stains and clean surfaces
- Mix various cleaning agents
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees
- Dust furniture and scrub surfaces clean
- Apply wax to coat floors and buff.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Cook/Prep/Dishwasher/Server
Rolli's Diner
03.2008 - 05.2017
- Ensuring that all restaurant menu items meet operational standards -Greeting all guests in a polite and friendly manner with a smile
- Making accurate change quickly and efficiently for restaurant guests
- Carrying and balancing a tray weighing up to 25 pounds
- Serving our guests in a timely manner
- Clearing trays from our guests' tables
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Communicated with team members to keep operations running smoothly by helping with order in and order up.
- Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Volunteered to assist owner with all task and any task during peak meal times after completing dishwashing duties.
- Established great relationships with staff by promoting team-oriented atmosphere through use of get in to fit in method and what that means is but everyone being willing to do everything.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Bookkeeper
Rolli's Diner
01.2013 - 09.2016
- Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures
- Maintains subsidiary accounts by verifying, allocating, and posting transactions
- Balances subsidiary accounts by reconciling entries
- Maintains general ledger by transferring subsidiary account summaries
- Balances general ledger by preparing a trial balance; reconciling entries
- Maintains historical records by filing documents
- Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Established QuickBooks accounting system to reflect accurate financial records.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Calculated deductions and processed payroll for employees.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Supported operations by communicating with customers, filing documents and managing data.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Diminished financial discrepancies and managed monetary transactions.
- Identified accounting errors by developing cross-referencing databases.
- Created plans to remedy financial discrepancies and reconcile issues with records.
- Increased customer satisfaction by filing taxes on time and promptly resolving issues.
- Planned emergency procedures to save time for introducing special projects.
Bartender / Server
Conch Key Bar and Grill
01.2008 - 04.2010
- Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions
- Contributes to team effort by accomplishing related results as needed., Greet customers, give them menus, and inform them about daily specials
- Take drink orders from customers
- Pour wine and serve draft and bottled beer and other drinks and beverages
- Mix drinks according to recipes
- Check identification of customers, to ensure that they are of legal drinking age
- Clean bars, tables, and work areas
- Operate cash registers, collect payments from customers, and return change
- Manage bar operation and order and maintain liquor and bar supplies
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
B.S. In Psychology - Industrial And Organizational Psychology
Colorado Technical University
Colorado Springs, CO06.2024
Esthetician - Skin Care
Academy of Cosmetology
Melbourne, FL01.2016
C.P.T. & C.E.T. - Phlebotomy & EKG
Cassell Training Institute
Palm Bay, FL05.2008
H.S. Diploma - General Studies
Brevard Christian School
West Melbourne, Fl 03.1998
Early Childhood Education/Child Development - Preschool & After School Care
Brevard Community College
Palm Bay, FL08.1997
Skills
- Cash Handling
- Cooking
- Management
- Cleaning
- Excel
- Janitorial
- Housekeeping
- Powerpoint
- Peachtree
- Word Processing
- QuickBooks
- Accounts Receivable
- Financial Report Writing
- Groundskeeping
- General Ledger Accounting
- General Ledger Reconciliation
- Plastering
- Account Reconciliation
- Bank Reconciliation
- Accounts Payable
- Journal Entries
- Office Management
- Microsoft Dynamics GP
- Forecasting
- Financial Statement Preparation
- Payroll
- Microsoft Office
- Sage
- Auditing
- Data Entry
- Financial Analysis
- Tax Experience
- GAAP
- Lawn Care
- Pricing
- Mowing
- Profit & Loss
- SAP
- Landscape Maintenance
- Business Analysis
- SOX
- Restaurant Experience
- Customer Care
- Accuracy and Efficiency
- Supply Organizing
- Preparing for Events
- Locating Venues
- Admissions Processes
- Reading Comprehension
- Customer Inquiries
- Catering Events
- Promotions Programs
- Checking Credentials
- Fundraising Events
- Task Assignment
- Complex Problem-Solving
- Merchandising Events
- Emergency Situations
- Brand Loyalty
- Creative Solutions
- Staff Supervision
- Google Chrome
- Brand Marketing
- Providing Feedback
- Event Supervision
- Brand Promotion Strategies
- Venue Safety
- Self-Driven and Motivated
- Cross-Selling Product or Service]
- Program Distribution
- Attraction Details
- Amenities Locations
- Venue Mapping
- Customer Transportation
- Special Requests
- Project Requirements
- Shipment Processing
- Staff Assistance
- Event Staffing
- Hospitality Management
- Ticket Taking
- Store Layouts
- Sanitation Practices
- Chemical Cleaners
- Patron Satisfaction
- Set Decorating
- Equipment Transportation
- Social Perceptiveness
- Stage Setup
- General Cleaning Skills
Accomplishments
- My current GPA is 3.33
Additional Information
- #readytowork , Willing to relocate: Anywhere, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Event Staff Member
Tend/Independent Contractor
10.2022 - Current
Chef
Van Edom's Wine Bar And Tapas
09.2021 - 03.2022
Line Cook
Bono's Pit Bar, B-Q
09.2019 - 01.2020
Janitorial Maintenance
LCI
08.2018 - 06.2019
Bookkeeper
Rolli's Diner
01.2013 - 09.2016
Cook/Prep/Dishwasher/Server
Rolli's Diner
03.2008 - 05.2017
Bartender / Server
Conch Key Bar and Grill
01.2008 - 04.2010
B.S. In Psychology - Industrial And Organizational Psychology
Colorado Technical University
Esthetician - Skin Care
Academy of Cosmetology
C.P.T. & C.E.T. - Phlebotomy & EKG
Cassell Training Institute
H.S. Diploma - General Studies
Brevard Christian School
Early Childhood Education/Child Development - Preschool & After School Care
Brevard Community College
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