Adaria Richards
Sun City Center
Summary
Personable and efficient with knack for creating welcoming and organized environments. Understands importance of exceptional customer service and teamwork, including proficiency in managing schedules and coordinating staff. Dedicated to enhancing guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Front of House Team Leader
Chic-Fil-A
02.2023 - 04.2024
- Assisted in planning special events and private parties, coordinating logistics to provide memorable experiences for guests.
- Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly.
- Resolved conflicts among team members swiftly and professionally, promoting a harmonious work environment.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Retail Sales Associate
Value Village Thrift Stores
01.2023 - 04.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Kroger
03.2022 - 09.2022
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Living Free Center Christian Academy
Tampa, FL10-2024
Skills
- Money Transfer Systems
- Customer Assistance
- Store Opening and Closing
- Sales Expertise
- Cash Register Operation
- Persuasive Selling
- Self-Checkout Assistance
- Stocking and Receiving
- Independent Judgement
- Safety and Cleanliness Standards
- Reading Comprehension
- Player Motivation
- Active Listening
- Retail Sales Customer Service
- Technology adaptation
- Food Safety Compliance
- Social Media Marketing
- Staff Motivation
- Phone Etiquette
- Customer Service
- Process Transactions
- Technical Support
- Time Management
- Leadership Qualities
- Team Management
Accomplishments
- Achieved Honor Roll through effectively studying .
Timeline
Front of House Team Leader
Chic-Fil-A
02.2023 - 04.2024
Retail Sales Associate
Value Village Thrift Stores
01.2023 - 04.2023
Cashier
Kroger
03.2022 - 09.2022
High School Diploma -
Living Free Center Christian Academy