Partner with expertise in strategic planning and business growth, demonstrating strong leadership in diverse industries. Proven track record in enhancing client relationships and delivering innovative solutions to complex challenges. Achievements include leading cloud transformation initiatives and implementing serialization systems in compliance with regulatory standards. Azure-certified with extensive knowledge of M365, SharePoint, and Intune, driving operational efficiencies and impactful results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Partner / IT Manager
Varitec Consulting
New Jersey
01.2025 - Current
Serve as a Partner and IT manager supporting Varitec’s pharmaceutical and IT divisions. Work directly with company leadership to drive validated, audit-ready systems and solutions.
Lead client-facing IT operations and DSCSA compliance engagements, overseeing EPCIS workflows, product master data mapping, and TraceLink data exchange.
Implement and manage Microsoft cloud systems (M365, Intune, Azure AD), and co-deploy SonicWall firewalls for segmented network security.
Built and deployed SharePoint architecture across multiple departments (Regulatory, HR, QA, Sales), with role-based access and document controls.
Wrote SOPs for OneDrive, SharePoint, device setup, onboarding, offboarding, and policy enforcement.
Function as the bridge between IT, QA, and operations to maintain regulatory readiness under DSCSA and FDA 21 CFR Part 11.
Franchise Owner | General Manager
Meineke Car Care Centers, Inc.
Burlington, NJ
10.2024 - Current
Owner-operator of a Meineke franchise with full oversight of operations, customer experience, team leadership, and business performance.
Worked hands-on in the shop during the initial three months to re-establish operational discipline, train the existing manager, and demonstrate new performance-driven workflows and customer engagement strategies.
Led the restructuring of a struggling franchise, implementing digital inspections (AutoVitals), updating compensation to commission-based models, and retraining service advisors for frontline performance.
Directed scheduling, quoting, and in-shop workflows at the front desk, improving transparency and increasing customer retention.
Managed facility improvements including installation of a new lift system and A/C unit; overhauled inventory controls and shop SOPs.
Rebuilt shop culture with focus on accountability, service speed, and profitability; reduced staff turnover through training and morale-building.
Achieved 100% of prior year's total sales within the first two quarters of operations, signaling a strong financial turnaround and accelerated growth trajectory.
Participated in the turnaround of a separate decking franchise, extending business leadership into adjacent industries.
Partner / Cloud Support Engineer
ObjectSystems Inc.
Remote
10.2023 - Current
.
Achieved zero-downtime during Azure-based deployments, migrations, and decommissioning for enterprise customers.
Handled Tier 1–2 incidents, managing escalations and resolutions across server environments effectively.
Employed monitoring tools to minimize performance degradation by identifying system issues proactively.
Joined ObjectSystems Inc., offering over 14 years of industry experience.
Delivered high-quality support to enhance operational efficiency for enterprise infrastructures.
Education
Bachelor of Arts - Criminology
West Virginia University
Morgantown, WV
05.2023
Skills
Azure Cloud Administration
DSCSA Compliance & Serialization
Microsoft 365
SharePoint Architecture
Network Security
SOP Development
Regulatory Readiness
P&L Oversight
Project Management
Stakeholder Communication
Cross-functional Team Leadership
Vendor management
Conflict resolution
Stakeholder engagement
Marketing
Expense control
Project management
Regulatory compliance
Microsoft Azure
Certification
Microsoft Certified: Azure Administrator Associate, 2024-03-01