Ada’Sha Griggs
Mesquite,TX
Summary
Results-driven Trainer known for high productivity and efficient task completion. Specialize in curriculum development, employee engagement strategies, and performance improvement techniques. Excel in communication, leadership, and adaptability, ensuring successful training outcomes and enhanced team performance.
Overview
7
7
years of professional experience
Work History
PH Trainer
FedEx
Mesquite , TX
09.2020 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Manger
7/11 Convenience Store
Mesquite, TX
08.2021 - 05.2023
- Monitored staff performance and addressed issues.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Provided leadership during times of organizational change or crisis situations.
Manager
Family Dollar
Mesquite , TX
10.2019 - 07.2020
- Directed recruitment, hiring, and training of new staff members.
- Coached, mentored and trained team members in order to improve their job performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with industry regulations and company policies.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Manger
Cracker Barrell
Mesquite, TX
08.2018 - 09.2019
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed business performance data and forecasted business results for upper management.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
High School Diploma -
North Mesquite High School
18201 Lyndon B Johnson Fwy Mesquite, TX 75150 Unit06-2020
Skills
- Employee training
- Conflict resolution
- Customer service
- Team building
- Organizational skills
- Leadership development
- Communication skills
- Task prioritization
- Group and individual instruction
- New hire training
Languages
ASL
Limited
Affiliations
- Volunteer at open kitchen for the homeless
- Teach life skills to younger and teenage kids
- Community service
References
References available upon request.
Timeline
Manger
7/11 Convenience Store
08.2021 - 05.2023
PH Trainer
FedEx
09.2020 - Current
Manager
Family Dollar
10.2019 - 07.2020
Manger
Cracker Barrell
08.2018 - 09.2019
High School Diploma -
North Mesquite High School
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