Adassa Campos
San Diego,California
Summary
With a diverse background in retail, aviation, and consulting, I bring extensive expertise in customer service, commercial management, and strategic people consulting. My career includes roles in talent and executive recruitment, commercial leadership and customer service. Passionate about creating impactful solutions, I continuously leverage my industry knowledge to support organizations in achieving their objectives.
Overview
14
14
years of professional experience
Work History
Sr. Associate, Executive Positions
at Korn Ferry
Rio De Janeiro, RJ
04.2022 - 08.2024
- Conducted high-level executive search and placement for senior roles, specializing in leadership acquisition to meet strategic corporate goals.
- Consulted with stakeholders to understand organizational needs and developed customized recruitment strategies for a diverse range of industries.
- Played a key role in talent mapping and succession planning for client companies, optimizing leadership pipelines.
- Conducted regular meetings with key stakeholders to review objectives and progress.
Talent Acquisition Lead, Tech Recruiter
at Grão Inteligência
Rio De Janeiro, RJ
03.2021 - 04.2022
- Developed and implemented strategies for attracting, recruiting, and hiring qualified talent.
- Managed full cycle recruitment process from sourcing to onboarding.
- Identified potential candidates through job postings, employee referrals, networking events and job fairs.
- Conducted reference checks and background investigations on prospective employees.
- Screened resumes and conducted interviews to assess candidate qualifications.
- Partnered with hiring managers to develop job descriptions and ensure accuracy of position requirements.
Recruitment Specialist
at Robert Half
Rio de Janeiro, RJ
04.2019 - 09.2020
- Researched industry trends related to recruitment best practices.
- Developed and maintained relationships with clients to ensure successful job placements.
- Conducted detailed interviews of potential candidates for open positions.
- Sourced and screened resumes, CVs, and other documents to identify qualified applicants.
- Organized and facilitated meetings between clients and candidates to discuss job opportunities.
- Coordinated the entire recruitment process from initial contact through onboarding new hires.
- Analyzed hiring needs of organizations to create effective recruiting strategies.
Trainee | Store Commercial Manager
at Leroy Merlin
Rio de Janeiro, Rio de Janeiro
01.2018 - 03.2019
- Provided support to existing staff on various tasks and duties.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Performed regular price checks to ensure competitive pricing.
- Created weekly work schedules for store personnel.
Customer Service Assistant
at Save-On-Foods - Overwaitea Food Group
Vancouver, Canadá
10.2016 - 07.2017
- Part-time job during my international stay in Canada
- Greeted customers and provided excellent customer service.
- Ensured freshness of food products by checking expiration dates and rotated stock accordingly.
- Assisted in unloading deliveries, stocking shelves, and organizing backroom areas.
- Operated cash register to process payments for purchases.
- Performed opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer.
- Cleaned work area throughout shift, including mopping floors, washing counters, and sanitizing equipment.
- Stocked refrigerators with prepared foods such as sandwiches, salads, wraps.
- Followed proper food handling procedures according to company policies and health code regulations.
- Responded promptly to customer inquiries about products or services offered in the store.
Flight Attendant
at Azul Linhas Aéreas Brasileiras
Rio De Janeiro , Brasil
05.2010 - 04.2017
- ATR 42, ATR 72, ERJ175 and ERJ190
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Education
Master of Business Administration - MBA - People Management
Pontifícia Universidade Católica de Minas Gerais
01.2020
Diploma - International Business Management
Greystone College
01.2017
Degree - International Trade, International Business Management
Universidade Estácio de Sá
01.2016
Skills
- Executive-level support
- Meeting assistance
- Team building
- Organizational Development
- Market Research
- Customer Relationship Management
- Operational Efficiency
- Multitasking Abilities
- Time management abilities
- Adaptability
- Key Performance Indicators
- Reliability
- Problem-solving aptitude
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Sr. Associate, Executive Positions
at Korn Ferry
04.2022 - 08.2024
Talent Acquisition Lead, Tech Recruiter
at Grão Inteligência
03.2021 - 04.2022
Recruitment Specialist
at Robert Half
04.2019 - 09.2020
Trainee | Store Commercial Manager
at Leroy Merlin
01.2018 - 03.2019
Customer Service Assistant
at Save-On-Foods - Overwaitea Food Group
10.2016 - 07.2017
Flight Attendant
at Azul Linhas Aéreas Brasileiras
05.2010 - 04.2017
Master of Business Administration - MBA - People Management
Pontifícia Universidade Católica de Minas Gerais
Diploma - International Business Management
Greystone College
Degree - International Trade, International Business Management
Universidade Estácio de Sá
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