Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
1
1
year of professional experience
Work History
Cashier
Shell Gas Station
05.2025 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Stocking Associate
Walmart
04.2024 - 04.2025
Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Performed inventory control, such as counting, and stocking merchandise.
Examined and inspected stock items for defects and reported damages to supervisor.
Maintained effective team member communication.
Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Scanned, recorded and verified received inventory during regular shipments.
Greeted customers and directed to requested products.
Answered customer questions and provided detailed product information.
Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
Technical Support Representative
Asurion Insurance Services
09.2024 - 02.2025
Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
Collaborated with team members to maintain a clean, organized work environment.
Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Answered questions about store policies and addressed customer concerns.