Addie Cook
Summary
Current DTW1 Ship Dock PG, became a PA a month ago. I’m looking to further my career and grow within the company by taking the next step of becoming a Processing Assistant. Hoping to put my proven bias for action and strong ownership to work in a more meaningful role. also, an individual who works in fast-paced, physically demanding jobs while standing and moving for long hours. Diligent with a strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
13
13
years of professional experience
Work History
Amazon Fullilment Center Picker/Outbound Ship Dock
Amazon
Romulus, MI
03.2023 - Current
- Picked products from designated locations using various tools, rate 350-460 items per hour.
- Monitored product quality, reporting problems to mitigate safety issues and improve processes.
- Watersides for Flats 60+ shuttles a shift, Carts/Pallets 70+ per shift.
- Currently learning quality on outbound Ship Dock.
Amazon AFM/Picker
Amazon
Pontiac, MI
08.2022 - 03.2023
- Kept assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents.
- Reported damaged products or safety hazards to immediate supervisor.
- Fixed drives on the AR floor. While handling station problems.
- Worked with other AFMs when it came to improving the AR Floor.
Correctional Officer
Michigan Department of Corrections
Ypsilanti, MI
07.2021 - 08.2022
- Oversaw daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
Bartender
Wyandotte Boat Club
Wyandotte, MI
08.2020 - 07.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design, and menu and handled inventory, regulation compliance, and customer relationships.
- Kept track of bar tabs and transferred open tabs to the dining area for wait staff.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Retail Sales Associate/Specialist
Buy Buy Baby
Canton , MI
07.2016 - 08.2020
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
Rowing Coach
Crestwood High School
Dearborn Heights, MI
01.2011 - 03.2020
- Coordinated pre-season tryouts, training, and special workshops to support team goals.
- Upheld the safety of all team members during practice, exercise, gameplay, and down times.
- Observed consistent program of stretching and proper conditioning to reduce injuries.
- Established clear benchmarks for performance and monitored individual and team progress.
Server
Applebee's Neighborhood Grill
Northville, MI
08.2018 - 03.2019
- Collaborated with host, bus person, and cook to serve up food and beverage options.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Trained new employees to perform duties.
Education
Bachelor of Science - Criminal Justice Law Enforcement
Madonna University
Livonia, MI06.2014
Skills
- Time Managment
- Problem Solving
- Strong Work Ethic
- Customer Obsession
- Microsoft Office
- Collaborative
- Organization
- Adaptability
Timeline
Amazon Fullilment Center Picker/Outbound Ship Dock
Amazon
03.2023 - Current
Amazon AFM/Picker
Amazon
08.2022 - 03.2023
Correctional Officer
Michigan Department of Corrections
07.2021 - 08.2022
Bartender
Wyandotte Boat Club
08.2020 - 07.2021
Server
Applebee's Neighborhood Grill
08.2018 - 03.2019
Retail Sales Associate/Specialist
Buy Buy Baby
07.2016 - 08.2020
Rowing Coach
Crestwood High School
01.2011 - 03.2020
Bachelor of Science - Criminal Justice Law Enforcement
Madonna University