Addie Holmes
Greenfield,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and eager to secure entry-level CSR position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Major Hospital (MHP)
11.2023 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Educated patients and families on proper care and treatment to facilitate successful home care.
Patient Care Technician
Hancock Regional Hospital
11.2015 - 02.2023
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Documented patient information and care activities in electronic health record.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
No Degree - Nursing Science
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- CNA Certification
- Infection control standards
- Supporting personal needs
- Infection prevention
- Phlebotomy Training
- Time Management
- Quality Assurance
- Patient Care Technician/Assistant
- Client documentation
- Emotional Intelligence
- Adaptable
- Fast Learner
- Appointment Scheduling
- Keyboarding skills
- Writing reports
- Verbal and written communication
- Meeting planning
Timeline
Patient Care Technician
Major Hospital (MHP)
11.2023 - Current
Patient Care Technician
Hancock Regional Hospital
11.2015 - 02.2023
No Degree - Nursing Science
Ivy Tech Community College of Indiana