Addie Minor
West Helena,AR
Summary
- Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management and market research. Exceptional negotiation and multitasking abilities.
- Network Administration
- Training and development
- Financial oversight
- Reporting and documentation
- Strategic Planning
- Project coordination
- Content management expertise
- Quantitative skills
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
22
22
years of professional experience
Work History
Administrator
SUPERIOR SENIOR CARE
Helena, AR
11.2014 - Current
- Improved office organization by developing filing system and customer database protocols
- Organized activities to reward employees and motivate performance improvements
- Facilitated communication between departments, management and customers to resolve issues and achieve performance targets
- Enhanced company's reputation through media exposure and other public relations work
- Established successful program by creating master schedules and overseeing staff professional development
- Grew revenue by developing key programs focused on promoting business
- Enforced company policies, answered coworkers' questions and trained new personnel.
Wireless Specialist
WALMART
West Helena, AR
05.2002 - 11.2014
- Welcomed guests and asked open-ended questions to best determine which products would meet needs
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship
- Detailed product features for customers to provide information for best decisions based on personal needs
- Used on-site computer systems to access figures and documentation associated with available service plans
- Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction
- Used cross-selling methods to encourage customers to purchase accessories and warranties.
Merchandiser
DRIVELINE RETAIL
West Helena, AR
- 07.2010
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Assisted in gathering and moving materials and equipment for assigned displays
- Monitored stock to maintain sufficient quantity of featured product
- Displayed appropriate signage for products and sales promotions
- Printed labels and tags for for-sale merchandise
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Configured and managed up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales
- Communicated and coordinated planogram execution with store management
- Updated seasonal displays for windows and mannequins to highlight current product lines
- Organized and located inventory, updating store spreadsheets to reflect statistical data.
Teacher's Assistant
ELIZA MILLER JR. HIGH
West Helena, AR
08.2004 - 06.2008
- Assisted teachers with instruction and provided clerical support for diverse needs
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher
- Distributed classroom materials, pencils, paper and art materials
- Supervised students and maintained security throughout school buildings and on field trips
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
- Conducted special assessments and tutoring sessions to support individual student needs
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance
- Graded homework assignments, tests and special projects
- Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts
- Distributed and collected tests and homework to collate and prepare for grading.
Education
Bachelor Of Science - Science-Organizational Leadership
University Of Arkansas At Fort Smith
Fort Smith, AR05-2024
ASSOCIATE OF ARTS: EDUCATION -
Phillips Community College of The University of Arkansas
05-2018
HIGH SCHOOL DIPLOMA -
Central High School
05-2001
Skills
- Experience in leadership
- Improvement plan knowledge
- Leadership
- Reliable and trustworthy
- Training & Development
- Critical thinking
- Computer skills
- Troubleshooting
- Office Administration
- Events Coordination
- Project Coordination
- Employee Supervision
- Schedule Coordination
- Customer Service
- MS Office
Accomplishments
- Alpha Sigma Lambda Honor Society
- National Society Of Leadership and Success
Timeline
Administrator
SUPERIOR SENIOR CARE
11.2014 - Current
Teacher's Assistant
ELIZA MILLER JR. HIGH
08.2004 - 06.2008
Wireless Specialist
WALMART
05.2002 - 11.2014
Merchandiser
DRIVELINE RETAIL
- 07.2010
Bachelor Of Science - Science-Organizational Leadership
University Of Arkansas At Fort Smith
ASSOCIATE OF ARTS: EDUCATION -
Phillips Community College of The University of Arkansas
HIGH SCHOOL DIPLOMA -
Central High School