Summary
Overview
Work History
Education
Skills
Timeline
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Addie Minor

West Helena,AR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Care Coordinator

Arkansas Provider Coalition
Little Rock , AR
05.2024 - Current
  • Conducted initial assessments and evaluations of patient's needs.
  • Provided case management services to ensure the delivery of quality care.
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Monitored and evaluated patient progress, adjusting treatment plans as needed.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
  • Assisted in the development of discharge plans for clients transitioning out of care programs.
  • Facilitated referrals to community resources such as housing, transportation, employment opportunities.
  • Ensured compliance with state regulations related to healthcare service provision.
  • Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Provided crisis intervention services when needed.
  • Developed individualized service plans based on assessment findings.
  • Scheduled appointments for clients with appropriate medical specialists.
  • Supported clients during hospital admissions and discharges.
  • Responded promptly to inquiries from patients regarding their care plans.
  • Provided emotional support to patients dealing with difficult health issues.
  • Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.

Administrator

Superior Senior Care
Hotsprings , AR
10.2014 - 05.2024
  • Answered incoming calls and responded to customer inquiries.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Managed office supplies inventory and placed orders when necessary.
  • Maintained filing system for important documents such as contracts and invoices.
  • Coordinated meetings, conferences, travel arrangements.
  • Provided general administrative support to staff members.
  • Prepared reports on various projects for management review.
  • Updated databases with new employee information, job changes and terminations.
  • Created presentations using Microsoft PowerPoint for senior management team members.
  • Processed payroll information according to established guidelines.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Conducted research on requested topics using reliable sources.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Responded promptly to customer complaints in a professional manner.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Checked office stock to determine supply levels and maintain inventory.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.

Teacher's Assistant

Central High School
West Helena, Arkansas
08.2011 - 05.2013
  • Provided individualized assistance to students with special needs in the classroom.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Coordinated daily tasks between teachers and other staff members.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Greeted parents at school events to provide information about curriculum and activities.
  • Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Supervised students during lunchtime, field trips, assemblies, and other activities.
  • Observed student performance in order to assess progress towards academic goals.

Education

Master of Science - Masters of Science-Educational Administration

Strayer University
Washington, DC
09-2025

Bachelor of Science - Organizational Leadership

University of Arkansas-Fort Smith
Fort Smith, AR
05-2024

Associate of Arts - Early Childhood Education

Phillips Community College of The University of Arkansas
Helena, AR
05-2020

High School Diploma -

Central High School
West Helena, Arkansas
05-2001

Skills

  • Progress Monitoring
  • Multidisciplinary team collaboration
  • Patient Education
  • Goal Setting
  • Medical terminology understanding
  • Process Improvements
  • Care Planning
  • Organizational standards
  • Organizational Skills
  • Policy Adherence
  • Strategic Planning
  • Case Management
  • Scheduling
  • Documentation
  • Database coordination
  • Quality Assurance

Timeline

Care Coordinator

Arkansas Provider Coalition
05.2024 - Current

Administrator

Superior Senior Care
10.2014 - 05.2024

Teacher's Assistant

Central High School
08.2011 - 05.2013

Master of Science - Masters of Science-Educational Administration

Strayer University

Bachelor of Science - Organizational Leadership

University of Arkansas-Fort Smith

Associate of Arts - Early Childhood Education

Phillips Community College of The University of Arkansas

High School Diploma -

Central High School

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