Addie Pennucci
Wilton ,CT
Summary
Dynamic and empathetic professional with a proven track record in customer service and problem-solving. Excelled at Little Pub by enhancing guest satisfaction and efficiently managing reservations. Known for strong work ethic and ability to foster positive relationships, leading to significant recommendations and trust from families and organizations alike. Skilled in team leadership and multitasking, consistently achieving beyond expectations.
Overview
5
5
years of professional experience
Work History
Babysitter
Families In My Community
08.2019 - Current
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
- Prepared healthy, age-appropriate snacks and meals.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Reassured children when upset providing emotional support and stability.
Camp Counselor
Aspetuck Valley Country Club
06.2024 - 08.2024
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Implemented rules and regulations to enforce discipline and compliance.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept athletic and games equipment and facilities organized and maintained.
- Worked with children of varying age, interest, skill, and developmental levels.
- Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
Volunteer
Rise Against Hunger
04.2021 - 05.2024
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Facilitated community outreach to expand participation and support.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Restaurant Hostess
Little Pub
04.2022 - 04.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Volunteer
Relay For Life - American Cancer
06.2021 - 06.2021
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented the organization positively and professionally while providing the community with much-needed services.
Education
No Degree - Public Relations
Syracuse University
Syracuse, NY05-2028
High School Diploma -
Wilton High School
Wilton, CT06-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Positive engagement
- Team leadership
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
Languages
Spanish
Limited Working
Timeline
Camp Counselor
Aspetuck Valley Country Club
06.2024 - 08.2024
Restaurant Hostess
Little Pub
04.2022 - 04.2023
Volunteer
Relay For Life - American Cancer
06.2021 - 06.2021
Volunteer
Rise Against Hunger
04.2021 - 05.2024
Babysitter
Families In My Community
08.2019 - Current
No Degree - Public Relations
Syracuse University
High School Diploma -
Wilton High School
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