Summary
Overview
Work History
Education
Skills
Timeline
Generic

Addie Pettway

Montgomery

Summary

Dynamic fire safety professional with extensive experience at AirtekInc, excelling in hazard identification and fire code compliance. Proven track record in enhancing safety protocols and training teams, fostering public safety awareness. Skilled in incident reporting and emergency response, ensuring operational efficiency and compliance with OSHA regulations.

Overview

8
8
years of professional experience

Work History

Fire Watcher

AirtekInc
06.2023 - 06.2025
  • Monitored high-risk areas to identify potential fire hazards and ensure compliance with safety regulations.
  • Conducted thorough inspections of equipment and work sites to maintain fire safety standards.
  • Initiated immediate response protocols during emergency situations, coordinating with firefighting personnel effectively.
  • Trained team members on fire watch procedures and emergency response techniques to enhance overall safety awareness.
  • Implemented improvements in fire watch processes, increasing operational efficiency and hazard identification accuracy.
  • Collaborated with management to develop and refine emergency evacuation plans for various site scenarios.
  • Documented incidents and observations meticulously, providing reports for safety audits and regulatory compliance reviews.
  • Led training sessions that educated staff on the importance of fire safety measures and proper monitoring practices.
  • Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.

Customer Service Representative

Lowes Home Centers
03.2020 - 05.2023
  • Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
  • Provided product information and support to customers, ensuring accurate order processing and delivery schedules.
  • Collaborated with team members to streamline processes, improving response times for customer requests.
  • Trained new representatives on customer service protocols and system navigation, fostering a knowledgeable team environment.
  • Monitored customer feedback to identify trends, recommending improvements to enhance service quality.
  • Managed escalated issues with professionalism, maintaining positive relationships with clients during challenging situations.
  • Utilized CRM software to track interactions and follow up on unresolved queries, ensuring consistent communication.
  • Assisted in developing training materials that improved onboarding efficiency for new staff members.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Production

Hyundai Glovis
02.2018 - 02.2020
  • Maintained automated production processes.
  • Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
  • Collaborated with team members to meet production deadlines.
  • Tested Type products before, during and after production.
  • Helped improve production methods, determine manufacturing capacity and set up production schedules.
  • Reduced defects in production by conducting rigorous regression testing.
  • Attained critical acclaim through diligent attention to detail in all aspects of film production from pre-to post-production stages.
  • Communicated about production issues, concerns and needs.
  • Enhanced production efficiency by implementing innovative line management strategies.

Cashier

Walmart
06.2017 - 01.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with team members to ensure store cleanliness and organization.
  • Handled returns and exchanges according to company policies and procedures.
  • Promoted ongoing sales and discounts to enhance customer shopping experience.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty.

Education

High School Diploma -

Wilcox Central High School
Camden, Al

Skills

  • Hazard identification
  • Fire code compliance
  • Public safety awareness
  • Fire suppression
  • Fire extinguisher use
  • Confined space entry
  • Fire prevention
  • Incident reporting
  • Security protocols
  • Access control
  • Equipment inspection

Timeline

Fire Watcher

AirtekInc
06.2023 - 06.2025

Customer Service Representative

Lowes Home Centers
03.2020 - 05.2023

Production

Hyundai Glovis
02.2018 - 02.2020

Cashier

Walmart
06.2017 - 01.2018

High School Diploma -

Wilcox Central High School

Similar Profiles

CREATE PROFILE