Addie Ronchetti
Kernersville,NC
Summary
Excelled in multitasking and maintaining rigorous attention to detail, and fostering a positive work environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to secure position to gain experience. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Server
Logan's Roadhouse
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Promoted a safe working environment by adhering to food safety standards and best practices.
Assistant Manager
Palm Beach Tan
01.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Tanning Consultant
Palm Beach Tan
06.2022 - 09.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Exceeded monthly tanning product and membership sale quotas.
Pharmacy Intern
Kernersville Pharmacy
04.2021 - 05.2022
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
Education
Bachelor of Science - Healthcare Management
Appalachian State University
Boone, NC12.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Memory retention
- Hospitality service expertise
- Staff Training and Development
- Task Delegation
- Employee Scheduling
- Customer rapport
- Recruiting and interviewing
- Guest Relations Management
- Attention to Detail
Timeline
Assistant Manager
Palm Beach Tan
01.2023 - 09.2023
Server
Logan's Roadhouse
06.2022 - Current
Tanning Consultant
Palm Beach Tan
06.2022 - 09.2023
Pharmacy Intern
Kernersville Pharmacy
04.2021 - 05.2022
Bachelor of Science - Healthcare Management
Appalachian State University