Summary
Overview
Work History
Education
Skills
Special Training
References
Timeline
Generic

Addie L. Hention

Stone Mountain,GA

Summary

Dedicated administrative professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in team work and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Administrative Assistant to HR Support Manager

Dekalb County Fire Rescue
Tucker, Georgia
09.2019 - Current
  • Assists HR Support Manager with processing FMLA requests.
  • Monitors and processes job injury reports using Origami Risk Incident Reporting.
  • Tracks employees on light duty assignments due to medical recommendations.
  • Processes paperwork for Corrective Action Recommendation.
  • Assists with setting up meetings between chain of command and employees facing suspension or termination.
  • Processes Labor Allocation Reports (timesheets) for light duty employees and submits them to Personnel for further processing.
  • Handles inventory and purchase order requests for office.
  • Answers and filters phone calls for office.
  • Organizes physical and e-filing system.
  • Prepares Power Point and other documents upon request.
  • Assists with Random Drug and Alcohol screening as needed.
  • Serves as back-up to Administrative Assistant to Director of Fire Rescue.
  • Coordinates holiday and retirement events for department.

Administrative Assistant to Assistant Fire Chief

Dekalb County Fire Rescue
Tucker, Georgia
05.2016 - 09.2019
  • Processed Open Record Requests from citizens, companies, and law firms.
  • Communicated with department attorney of Fire Rescue on Request for Production of Documents by Law Firms.
  • Took lead role in overseeing Tuition Reimbursement Program for Fire Rescue. Worked in partnership with DeKalb Human Resources for employees pursuing educational opportunities.
  • Communicated with schools such as Columbia University and Georgia Piedmont to host College Fair.
  • Partnered with Wellness Director of DeKalb County and HR Admin in Police Department to launch wellness walks in Tucker, Georgia.
  • Coordinated holiday and retirement events for department.
  • Served as back-up to Administrative Assistant to Director of Fire Rescue.
  • Assisted with Random Drug and Alcohol screening as needed.
  • Assisted with reviewing resumes and interviewing civilian candidates.
  • Took minutes for staff meetings and Metro Fire Chief monthly meetings.
  • Handled inventory and purchase order requests for office.
  • Answered and filtered phone calls for office.
  • Organized physical and e-filing system.
  • Processed Labor Allocation Reports (timesheets) for employees who report directly to Assistant Fire Chief.

Front Desk Receptionist

Dekalb County Fire Rescue
Tucker, Georgia
07.2014 - 05.2016
  • Reported directly to Administrative Assistant to Director of Fire Rescue.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered main phone line, responded to inquiries, and transferred calls to direct divisions or departments in Fire Rescue building.
  • Resolved customer issues and immediately notified supervisor of difficult situations.
  • Directed visitors to appropriate areas in Fire Rescue building.
  • Maintained general files and records.
  • Assisted inter-departments of Fire Rescue such as Fiscal Office and Support Services when short staffed.
  • Assisted with reserving 1st and 5th floor conference rooms for meetings and special events.
  • Served as back-up to take minutes for monthly Metro Fire Chiefs meeting.
  • Sorted and distributed incoming mail for Fire Rescue building.

Education

BBA - Information And Records Management

Davenport University
Grand Rapids, MI

Skills

    Administrative leadership and clerical support

    Project Management

    Organization of records and tasks

    Customer relations and communication

    Financial and operational reporting

    Records and database management

    Software operations – Word, Excel, Power Point, Adobe Acrobat DC Pro & Microsoft Access

    Multi-Generational relations

    Team Building

Special Training

· Multi-Generations in the Workplace course – Tucker, Georgia

July 14, 2020

· COVID-19 Contact Tracing Certification – Tucker, Georgia

July 10, 2020

· Project Management Professional Cert training – Atlanta, Georgia

January 2018 to April 2018

References

Available upon request.

Timeline

Administrative Assistant to HR Support Manager

Dekalb County Fire Rescue
09.2019 - Current

Administrative Assistant to Assistant Fire Chief

Dekalb County Fire Rescue
05.2016 - 09.2019

Front Desk Receptionist

Dekalb County Fire Rescue
07.2014 - 05.2016

BBA - Information And Records Management

Davenport University

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Addie L. Hention