Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Addilee Corbett

Brandon,FL

Summary

Skilled in team management and performance analysis, with a proven track record of optimizing operations and enhancing patient satisfaction. Demonstrate expertise in event planning, employee training, and fostering a collaborative environment that drives results. Focused on strengthening team morale, cultivating a positive office culture, and supporting organizational goals, while effectively managing both office operations and marketing strategies.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Office and Marketing Manager

Amley McEntire Orthodontics
Tampa, FL
05.2024 - Current
  • Supervise a team of 15 employees across two offices, optimizing operational efficiency and ensuring smooth daily operations.
  • Compile and analyze monthly performance reports, updating data in spreadsheets to track progress and drive team performance.
  • Facilitate recruitment, onboarding, and training of new hires to ensure immediate productivity and seamless integration.
  • Conduct regular one-on-one performance reviews, fostering employee growth through constructive feedback and goal-setting.
  • Lead monthly team meetings with staff and doctors, promoting open communication and boosting team morale.
  • Resolve customer inquiries promptly, enhancing patient relationships and improving satisfaction levels.
  • Create and maintain detailed Excel spreadsheets to track employee data, attendance, and performance metrics.
  • Organize company events, including holiday celebrations and team-building activities, to enhance company culture.
  • Monitor and track marketing budgets to ensure alignment with financial objectives and optimize resource allocation.
  • Maintain an organized office environment, supporting operational efficiency, professionalism, and team performance.
  • Administer payroll and ensure proper documentation of employee personnel records in compliance with company policies.
  • Collaborated with leadership to help recreate and update the company handbook, streamlining policies and improving overall clarity for staff.

Scheduling and Marketing Coordinator

Amley McEntire Orthodontics
Tampa, FL
01.2023 - 05.2024
  • Developed content for websites, blogs, and social media platforms to enhance engagement.
  • Managed front desk operations, including appointment scheduling and payment collection.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Delivered exceptional customer service to create a welcoming environment for patients.
  • Established payment schedules for patients while adhering to policies and procedures.
  • Created informative monthly blog posts and quarterly newsletters to educate patients on orthodontic care and promote practice updates.
  • Managed and grew the orthodontic office’s presence across social media platforms, ensuring consistent and engaging patient communication.

Project Coordinator and Expeditor

Suncoast Permits
Tampa, FL
06.2021 - 01.2023
  • Liaised with clients throughout building permitting process, ensuring adherence to Florida Building Code.
  • Monitored and tracked each stage of permitting to achieve favorable outcomes and resolve issues.
  • Collaborated with plan reviewers, building officials, and team members to enhance client service.
  • Facilitated permit issuance for new developments while processing payments efficiently.
  • Prepared status reports to communicate progress to stakeholders and management teams.

Treatment Coordinator

Amley McEntire Orthodontics
Tampa, FL
06.2019 - 05.2021
  • Cultivated professional rapport to establish effective relationships with clients.
  • Collaborated with peers to deliver high-quality customer service consistently.
  • Communicated detailed case acceptance plans and financial commitments effectively.
  • Coordinated treatment plans with external dental practices for comprehensive care.
  • Consulted with doctor to create personalized treatment plans for patients.
  • Tracked weekly patient progress thoroughly for inclusion in monthly reports.
  • Compiled monthly reports summarizing patient start-conversions and weekly statuses.
  • Maintained a high treatment acceptance rate through effective patient education and financial presentation.

Orthodontic Dental Assistant

Abdoney Orthodontics
Tampa, FL
08.2016 - 05.2019
  • Maintained current knowledge of dental products and procedures through routine training.
  • Utilized interpersonal skills to communicate clinical treatment objectives effectively.
  • Enhanced business performance by prioritizing customer satisfaction and comfort.
  • Prepared clinic for treatment in compliance with health safety standards.
  • Chosen from 30 employees for community marketing and awareness initiatives.

Education

Bachelor of Arts - Communication

University of South Florida
Tampa, FL
08.2017 - 12.2018

Expanded Functions Dental Assistant -

Hillsborough Community College
Tampa, FL
08.2015 - 07.2016

Skills

  • Team management and collaboration
  • Performance analysis and tracking
  • Detail orientation
  • Effective communication
  • Problem solving
  • Goal setting
  • Customer service
  • Content creation and marketing
  • Employee training

References

References available upon request.

Timeline

Office and Marketing Manager

Amley McEntire Orthodontics
05.2024 - Current

Scheduling and Marketing Coordinator

Amley McEntire Orthodontics
01.2023 - 05.2024

Project Coordinator and Expeditor

Suncoast Permits
06.2021 - 01.2023

Treatment Coordinator

Amley McEntire Orthodontics
06.2019 - 05.2021

Bachelor of Arts - Communication

University of South Florida
08.2017 - 12.2018

Orthodontic Dental Assistant

Abdoney Orthodontics
08.2016 - 05.2019

Expanded Functions Dental Assistant -

Hillsborough Community College
08.2015 - 07.2016

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