Hi, I’m
Addis Beasley
Lauderhill,FL
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and collaborating closely with colleagues to enhance processes . Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
7
years of professional experience
Work History
American Express
ACH Specialist/Operational Analyst
05.2022 - Current
Job overview
- Authored 5 new procedures for the company to follow as process development.
- Implement and maintain quality assurance programs to ensure customer interaction meet or exceed company standards.
- Collaborate extensively with colleagues to design and implement strategies based on statistical,financial and economic analysis.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Enhanced transaction processing accuracy by implementing effective ACH procedures and guidelines.
- Applied advanced Excel functions and filters to support infrastructure.
- Monitor performance metrics and implement improvements as needed.
- Oversaw quality assurance testing on new installations of customer support functions.
Wells Fargo
Teller/Wealth Management Associate
11.2018 - 05.2022
Job overview
- Uphold strict financial controls by keeping funds secure and accurately transferring monies.
- Promote products or services to each customer to consistently achieve sales targets.
- Network to increase client base and encourage existing clients to expand financial portfolios.
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Analyzed financial needs of clients and developed tailored strategies to meet goals
- Educated clients on financial topics and best practices
Francescas
Assistant Store Manager
10.2017 - 03.2019
Job overview
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Analyzed customer feedback and implemented strategies to improve customer experience
Education
Florida Agricultural And Mechanical UniversityTallahassee, FL
Bachelor of Science from Business Administration And Management
Miami Dade CollegeMiami, FL
Associate of Arts from Human Resources Management
Skills
- Operational improvement
- Team Leadership
- Financial Product Knowledge
- Complex Problem-Solving
- Process Improvement
- Strong Organization
- Customer Relations Expertise
- Project Coordination
Timeline
ACH Specialist/Operational Analyst
American Express
05.2022 - Current
Teller/Wealth Management Associate
Wells Fargo
11.2018 - 05.2022
Assistant Store Manager
Francescas
10.2017 - 03.2019
Florida Agricultural And Mechanical University
Bachelor of Science from Business Administration And Management
Miami Dade College
Associate of Arts from Human Resources Management