Addison Austin
Tampa,FL
Summary
Dynamic and compassionate, with a proven track record at Moffitt Cancer and Research Institute, I excel in organization and providing emotional support. Leveraging a positive attitude and service-oriented approach, I've significantly enhanced patient satisfaction and volunteer engagement, demonstrating an increase in community participation through effective leadership and coordination.
Additionally, professional with broad experience in volunteer coordination, adept at fostering collaborative environment and achieving tangible results. Known for strong organizational skills, effective communication, and adaptability to changing needs. Skilled in leadership, event planning, and resource management, ensuring seamless program execution and volunteer satisfaction. Reliable and goal-oriented, consistently delivering high-quality outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospital Volunteer
Moffitt Cancer and Research Institute
09.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
Babysitter
Neighbors And Family Members
09.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Student Ambassador Volunteer
The Salvation Army
12.2019 - 05.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Approached issues proactively to best meet current and future community needs.
- Led group discussions and activities to meet different community needs.
- Facilitated community outreach to expand participation and support.
SAT Tutor
Timber Creek High School
09.2023 - 01.2024
- Conducted comprehensive assessments to identify areas of improvement and tailor study plans accordingly.
- Created individualized student study plans based on consultations with parents and students and results from tests.
- Implemented engaging group activities to promote peer-to-peer learning and foster deeper understanding of test material.
- Reviewed incorrect answers from practice exams with students, identifying common mistakes, clarifying misunderstandings, and reinforcing correct methods.
- Assisted students with time management skills, enabling them to efficiently tackle challenging exam sections.
Volunteer
Lighthouse Family Retreats
07.2019 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
American Sign Language Tutor
Timber Creek High School
08.2022 - 05.2023
- Collaborated with colleagues to share resources, best practices, and innovative strategies for teaching ASL more effectively.
- Supported struggling learners with targeted assistance in mastering complex concepts within the language curriculum.
- Enabled increased cultural awareness among hearing students by sharing insights into the deaf community''s perspectives and experiences.
- Provided constructive feedback to help students refine their signing skills over time.
- Contributed to program development efforts aimed at enhancing overall instructional quality across all levels of ASL coursework.
Volunteer Coordinator
Timber Creek High School
08.2020 - 05.2023
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed and tracked volunteer hours and progress to support accurate documentation.
Volunteer
United Against Poverty
08.2021 - 12.2021
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida (Current)
Tampa, FL05.2027
High School Diploma -
Timber Creek High School
Orlando, FL05.2023
Skills
- Positive Attitude
- Helpful and Service-Oriented
- Organization
- Compassionate Attitude
- Professional Communication
- Medical terminology knowledge
- Compassionate Caregiving
- Data entry proficiency
- Emotional Support
- Patient Transport
- Communication and Interpersonal Skills
Accomplishments
- Achieved patient success by completing tasks with accuracy and efficiency.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received multiple scholarships from the University of South Florida through academic success.
- Received consistent positive remarks for quality of care.
Certification
- Biotechnician Assistant Certification Examination (BACE)
- First Aid Certification
Extracurricular activities
- Served as team captain for high school tennis team for four consecutive years.
- Continued on to play as the top singles player on the University of South Florida's club travel tennis team.
- Served as class vice-president for two consecutive years at Timber Creek High School.
- Led both a community service committee and a health and safety committee as part of student government.
Timeline
Hospital Volunteer
Moffitt Cancer and Research Institute
09.2024 - Current
SAT Tutor
Timber Creek High School
09.2023 - 01.2024
American Sign Language Tutor
Timber Creek High School
08.2022 - 05.2023
Volunteer
United Against Poverty
08.2021 - 12.2021
Volunteer Coordinator
Timber Creek High School
08.2020 - 05.2023
Student Ambassador Volunteer
The Salvation Army
12.2019 - 05.2024
Volunteer
Lighthouse Family Retreats
07.2019 - 07.2023
Babysitter
Neighbors And Family Members
09.2017 - Current
Bachelor of Science - Biomedical Sciences
University of South Florida (Current)
High School Diploma -
Timber Creek High School
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